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Rockwell Automation · 10 hours ago

PharmaSuite Engineer, Technical Support

Milwaukee, WI

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. The Consultant Engineer provides advanced technical and functional support for the FactoryTalk Information Software portfolio, particularly in Life Sciences solutions such as PharmaSuite, and helps maintain validated manufacturing systems by resolving complex issues.

HardwareIndustrial AutomationSales AutomationSoftware

No H1B

Responsibilities

Provide advanced functional and technical support for the FactoryTalk Information Software suite with emphasis on Life Sciences MES (e.g., PharmaSuite)

Resolve complex application, integration, infrastructure, and performance issues

Support customer environments through phone, screen sharing, and email interactions with L3 support teams

Analyze system behavior across MES, ERP, databases, servers, and network layers

Provide after‑hours and weekend support which may be required on a rotational basis to support 24x7 customers

Qualification

FactoryTalk Information SoftwareLife Sciences MESIndustrial automationLinux ServerWindows ServerMicrosoft SQL ServerOracle RDBMSWeb-based applicationsRelational databasesOpen-source technologiesContainerized platformsJavaJavaScriptSQLEclipseOPCLDAPSSL/TLSREST APIsWeb servicesJiraGitSSRSCloud computingMicrosoft AzureStorage technologiesNetworking technologies

Required

Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Information Systems, or related field

Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Preferred

8+ years of experience in industrial automation, MES, or process systems engineering

Installation, configuration, and administration experience with: Linux and Windows Server environments, Microsoft SQL Server, Oracle RDBMS, Web-based applications and relational databases, Open-source technologies (Apache, Tomcat, JBoss, ActiveMQ), Containerized platforms (Docker, Kubernetes, Helm)

Programming experience in Java, JavaScript, SQL, Eclipse, or equivalent languages

Familiarity with protocols such as OPC, LDAP, SSL/TLS, REST APIs, and web services

Experience with Jira, Git, SSRS, cloud computing (Microsoft Azure), and storage/networking technologies

Benefits

Health Insurance including Medical, Dental and Vision

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Company

Rockwell Automation

Glassdoor4.0

Rockwell Automation specializes in industrial automation and information, makes its customers more productive.

Founded in 1903

Milwaukee, Wisconsin, USA

10001+ employees

http://www.rockwellautomation.com

Funding

Current Stage

Public Company

Total Funding

$500M

Key Investors

Public Service Commission of Wisconsin

2025-05-16Post Ipo Debt· $500M

2023-07-12Grant

1978-01-13IPO

Leadership Team

Blake Moret

Chairman and Chief Executive Officer

Christian Rothe

Senior Vice President & Chief Financial Officer

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