Prevail Recruiting · 7 hours ago
Chief Operating Officer
Prevail Recruiting is a physician-owned medical practice in Phoenix seeking a hands-on Chief Operating Officer to lead operations. The COO will partner with the Owner-Physician to manage daily operations and ensure efficient clinic performance, allowing clinical leaders to focus on patient care.
Responsibilities
Lead day-to-day clinic operations across front office, back office, and clinical support teams
Ensure smooth patient flow, staffing coverage, and operational readiness
Anticipate recurring operational needs without constant direction
Serve as the primary operational leader for staff
Handle employee issues, performance management, onboarding, and offboarding
Coach and develop supervisors and team leads
Act as the first escalation point for operational and people-related issues
Use Excel and basic reporting to track performance and identify improvement opportunities
Improve operational workflows and clinic efficiency without sacrificing care quality
Partner with leadership to support revenue cycle accountability and documentation quality
Execute priority initiatives tied to growth and efficiency
Support onboarding of additional providers as the practice grows
Assist with operational planning for new service lines (e.g., behavioral health)
Qualification
Required
Healthcare operations leadership experience at a Primary Care private practice
Hands-on management experience - not just oversight
Strong communication and people-leadership skills
Proficiency in Excel and basic analytics
Ability to work on-site and lead from the floor
Reliable attendance and schedule flexibility
Preferred
Experience in physician-owned or entrepreneurial healthcare environments
Familiarity with revenue cycle fundamentals
Background in family medicine, internal medicine, or multispecialty clinics
Experience reporting directly to an owner or founder
Benefits
4 weeks PTO + holidays
401(k) with employer match
Employer-paid health insurance (medical)
Vision, dental, and other benefits available
Company
Prevail Recruiting
Prevail Recruiting is a next-generation staffing agency combining industry-leading tools with the Top 10% recruiters in the industry to deliver faster, higher-quality hires.
Funding
Current Stage
Early StageCompany data provided by crunchbase