Alabama Power Company · 9 hours ago
Identity Security Services Analyst
Atlanta, GA, United States
Full-time
Onsite
Mid LevelAlabama Power Company, part of Southern Company, is a leading energy provider focused on delivering clean, safe, reliable, and affordable energy. They are seeking an Identity Security Services Analyst to manage service requests and incidents related to identity security while collaborating with business partners to enhance operational efficiency and security practices.
Electrical DistributionEnergyLogisticsRetail
No H1B
U.S. Citizen Only
Responsibilities
Handle requests in the services queue for non-human accounts, privileged accounts, 3rd party access and other identity related service incidents
Provide 2nd/3rd tier troubleshooting to solve business problems while keeping security as the top priority
Prioritize and expedite the requests in the Identity Security team’s service management queue
Assist in the tracking and analysis of metrics to keep a clear view of team workload, customer satisfaction, and other service-related measurements
Assist in the development and maturation of our identity provisioning operations – identify areas of opportunity, design improvements, and execute those solutions with others
Serve as a trusted advisor to our business partners, by taking inputs and constantly evolving our identity processes to meet dynamic business needs
Leverage a marketing-based approach to security services to improve technology, security awareness, and compliance
Contribute to standards and polices for the identity security program
Lead and deliver projects in scope, on time, and within budget
Mentor others to strengthen security principles and best practices inside and outside the security organization
Qualification
Required
Experience in the areas of service management or identity/technology security
Experience with identity and security concepts, such as identity providers, single-sign-on, federation, least-privilege, authentication vs authorization, MFA, and certificates
Understanding of identity directory products, specifically Active Directory and/or Entra ID
Familiarity with ITIL processes – change management and incident management
Ability to lead a project from concept through implementation and anticipate potential problems
Experience prioritizing and executing with minimal direction or oversight
Must pass NERC CIP & Insider Threat Protection background checks
Preferred
Experience with modern identity concepts such as dynamic risk, progressive authentication, self-service, biometrics, and passwordless
Experience with identity related protocols and standards such as SAML, OAuth/OIDC, WS-Fed, SCIM, FIDO, RADIUS, LDAP, Kerberos
Ability to promote security as a business enablement function using influence, metrics, documentation, strong verbal communication, and presentation skills
Experience with cloud/on-prem hybrid identity environments
Industry certifications such as: CISSP, CCSP, CISA, GIAC, OSCP, CRISC, CCNP, etc
Experience with information security frameworks such as: COBIT, NIST, OWASP, etc
Familiarity with nation state, sophisticated criminal, and supply chain threats
Up-to-date knowledge of current hacking techniques, vulnerability disclosures, and data breach incidents
Benefits
Competitive base salary
Annual incentive awards for eligible employees
Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
Incentive program
Company
Alabama Power Company
Alabama Power provides the valuable combination of It is a sub-organization of Southern Company.
Founded in 1906
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Peoples
Chairman, President and Chief Executive Officer
Moses Feagin
Executive Vice President, CFO and Treasurer
Recent News
Morningstar.com
2025-11-04
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