Soraban · 12 hours ago
Operations & Reliability Engineer Intern
Soraban builds AI-powered copilots and workflow automation for modern accounting firms. They are looking for an Operations & Reliability Engineer Intern to support a production automation system that performs tax software data entry inside customer environments.
Artificial Intelligence (AI)
Responsibilities
Monitor customer uptime, job execution, and overall system health
Triage operational issues and escalate to engineering when needed
Perform hands-on operational tasks
Follow runbooks and contribute to improving them
Identify recurring failure patterns and suggest reliability or operational improvements
Assist with incident analysis and post-mortems
Qualification
Required
Currently pursuing a BS or MS in Computer Science, Software Engineering, or a related field
Comfortable working with technical systems and debugging issues
Willing to do hands-on operational work (this is not a purely research or modeling role)
Strong attention to detail and ability to follow procedures accurately
Clear written communication for documenting issues and handoffs
Curiosity about how production systems fail and how to make them more reliable
Preferred
Exposure to: Linux or cloud-based systems
Automation, scripting, or basic Python
QA, SRE, DevOps, or production support environments
Familiarity with RPA tools, browser automation, or remote desktop workflows
Experience working with SaaS products or workflow tools
Company
Soraban
Soraban is building an admin AI assistant for accounting firms
Funding
Current Stage
Growth StageTotal Funding
$4.3MKey Investors
Altos Ventures
2025-08-12Series A
2023-05-15Seed· $4.3M
2021-09-01Pre Seed
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