Turner & Townsend · 20 hours ago
System Implementation Specialist – InEight (Documents & Document Control)
Houston, TX
Full-time
Hybrid
Mid, Senior Level
3+ years expTurner & Townsend is a global professional services company that focuses on transforming real estate, infrastructure, energy, and natural resources projects. They are seeking a hands-on System Implementation Specialist to lead the design, configuration, deployment, and adoption of the InEight Documents module to enhance document control practices across various projects.
Commercial Real EstateConstructionReal Estate Investment
Responsibilities
Lead end-to-end implementation of InEight Documents: environment setup, permissions, roles, folders, metadata, and audit controls
Configure business rules and automated workflows for submittals, RFIs, transmittals, review/approval cycles, revisions, and closeout packages
Design and maintain document numbering schemes, revision strategies, and naming conventions aligned to company standards and contracts
Build and optimize templates, checklists, and forms; manage document attributes and custom fields for traceability
Integrate distribution matrices, review durations/SLAs, and exception handling (overdue, rework, reissue)
Enable robust searchability and classification through controlled taxonomies, metadata, tags, and controlled vocabularies
Lead data migration from legacy systems (e.g., network drives, SharePoint, other DMS/EDMS tools) including mapping, cleansing, deduplication, and validation
Collaborate with stakeholders to configure integrations with ERP, scheduling, cost management, and other tools
Define and execute UAT and cutover plans; manage go/no-go readiness
Facilitate requirements workshops with Document Control, Engineering, Construction, and PMO stakeholders
Develop training (live, LMS, and job aids) and deliver role-based enablement for admins, document controllers, reviewers, and external partners
Champion adoption: conduct floorwalking, office hours, and post‑go‑live support with measurable outcomes
Serve as liaison to InEight and vendor partners for escalations, enhancements, and roadmap alignment
Build dashboards and reports (cycle times, overdue items, review bottlenecks, RFI/submittal throughput, compliance)
Monitor KPIs and drive continuous improvement to reduce turnaround times, improve data quality, and enhance user experience
Document lessons learned, backlog of enhancements, and maintain an iterative release plan
SOX control responsibilities may be part of this role, which are to be adhered to where applicable
Qualification
Required
3–7+ years in Document Control, EDMS/DMS implementation, or construction technology systems delivery
Hands-on experience implementing or administering InEight Documents
Strong understanding of document control processes: submittals, RFIs, transmittals, redlines/as-builts, drawing & spec management, correspondence, turnover/closeout
Proficiency in workflow design, metadata/taxonomy, permissions/security, and change control
Demonstrated experience with data migration (mapping, cleansing, testing) and UAT leadership
Excellent facilitation, training, and stakeholder management skills; ability to bridge business and IT
Advanced skills in Excel / Power BI or equivalent for reporting and data validation
Strong written documentation skills (SOPs, work instructions, test scripts, training guides)
Preferred
Background in Engineering, Construction, EPC/EPCM, Owner/Developer, or PM/CM environments is considered an asset
Certifications: InEight Admin/Implementation (if available), PMP, CM-BIM, or related is considered an asset
Exposure to Power Automate, Power Apps, or scripting for light automation is considered an asset
Benefits
100% covered health and dental benefits for you and your dependents (including paramedical services)
Health spending account, to top up expenses not covered in the benefits program
RRSP option with company matching
Annual learning and development budget
Access to a range of online learning tools, and support for career development and growth
Coverage of one professional membership or license fee per year, if directly related to your role
We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging
Company
Turner & Townsend
Turner & Townsend is an independent professional services company specializing in program management, project management.
10001+ employees
H1B Sponsorship
Turner & Townsend has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (45)
2023 (49)
2022 (71)
2021 (47)
2020 (50)
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-27Acquired
Leadership Team
Vincent Clancy
Chairman and Chief Executive Officer
James Dand
Chief Operating Officer
Recent News
2026-01-18
2026-01-13
2026-01-12
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