City Property Management Company · 14 hours ago
Community Assistant
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrCity Property Management Company is a leader in full-service HOA management with over 40 years of experience. They are seeking a detail-oriented Community Assistant to provide administrative support and manage homeowner inquiries through phone and email communication.
Real EstateService IndustrySmall and Medium Businesses
Responsibilities
Provide excellent customer service to clients and visitors
Manage phone and email communications within established timeframes
Assist homeowners with portal access, maintenance requests, and general inquiries
Handle customer care phone coverage
Process and track work orders, maintenance requests, and purchase orders
Coordinate meetings, maintain documentation, and manage records
Handle community amenity reservations and facility access
Maintain accurate resident and board member records
Assist with community communications and e-blast submissions
Maintain portal content and monitor survey responses
Process and coordinate various resident requests
Manage vendor relationships and documentation
Qualification
Required
High School diploma
Previous administrative experience
Excellent written and verbal communication skills
Strong computer proficiency (Microsoft Office, email, calendaring systems)
Exceptional organizational and multitasking abilities
Detail-oriented with ability to meet deadlines
Client-focused mindset with strong service orientation
Ability to work both independently and as part of a team
Preferred
Strong customer service background
Experience in property management or related field
Ability to maintain confidentiality
Professional demeanor and positive attitude
Excellent problem-solving skills
Commitment to teamwork and collaboration
Benefits
401(k) with company matching
Comprehensive insurance (health, dental, life)
Health savings account
Paid time off
Employee assistance program
Professional development assistance
Employee referral program
Paid training
Company
City Property Management Company
City Property Management Company is Arizona's locally owned HOA management firm.
Founded in 1979
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase