Southwest Medical Imaging, LTD · 13 hours ago
PATIENT FINANCIAL SERVICES REPRESENTATIVE
Scottsdale, AZ
Full-time
Onsite
Entry Level
1+ years expSouthwest Medical Imaging, LTD is seeking a Patient Financial Services Representative responsible for managing patient accounts and ensuring timely collections. The role involves resolving customer inquiries, processing financial assistance applications, and maintaining compliance with HIPAA and company policies.
Health CareHealth DiagnosticsMedicalProduct Research
Responsibilities
Resolve customer inquiries and issues in a timely manner with moderate supervision
Responsible for organizing and performing collection processes for assigned accounts
Identify, document, and submit all account adjustments as appropriate
Contact delinquent or high-risk customers in order to secure payment and determine reason for delinquency on inactive accounts
Manage patient correspondence
Verify patient eligibility as necessary
Process financial assistance applications as needed
Assist with overflow pricing calls as needed
Inform management of any trends or issues negatively impacting the patient experience
Comply with performance standards and departmental goals
Maintains HIPAA compliance
Uphold all SMIL policies and procedures
Other duties as deemed necessary
Qualification
Required
High School Education or General Education Degree (GED) required
Preferred
Minimum 1 year of experience in a medical call center preferred
Benefits
Medical, Dental & Vision Coverage
Potential for remote work after training
Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
Flexible Spending Accounts (FSA)
Dependent Care Reimbursement Accounts (DCRA)
Employee Assistance Program (EAP available if enrolled in Health plan)
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Basic Life & AD&D Insurance
Voluntary Life Insurance
Voluntary Short Disability
Company Paid Long-Term Disability
Pet Discount Program
6 paid Company Holidays
Floating Holiday, Jury Duty & Bereavement Leave
Tuition Reimbursement
Competitive Salary
Leadership Mentoring Opportunities
Company
Southwest Medical Imaging, LTD
Southwest Medical Imaging is owned and operated by board-certified and fellowship-trained Radiologists.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lori Kunzelman, M.D.
Owner/partner
Melissa Singer Pressman, PhD, MLIS
Chief Research Officer/Chief Compliance Officer
Recent News
Company data provided by crunchbase