Client Experience Coordinator jobs in United States
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Tax Relief Helpers · 13 hours ago

Client Experience Coordinator

Tax Relief Helpers is a company that specializes in resolving tax debt issues for individuals and businesses. They are seeking a detail-oriented Administrative Office Support Specialist to provide administrative support, manage client documents, and coordinate vendor tasks within a collaborative team environment.

AccountingConsultingFinancial Services
Hiring Manager
Adam Alfi
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Responsibilities

Administrative Support: Provide assistance with general office duties, including scheduling, filing, and maintaining office records
Document Management: Handle, organize, and securely manage sensitive client documents using file management systems such as "Box."
Mail Management: Process incoming and outgoing mail, ensuring proper documentation and timely distribution
Vendor Management & Coordination: Manage relationships with vendors, order supplies, and ensure timely procurement of office necessities
Data Entry: Accurately input, update, and maintain records in databases and document management systems
Reception Duties: Assist with front-office operations, including answering phone calls, greeting visitors, and directing inquiries appropriately
Collaboration & Communication: Work effectively with all levels of staff and contribute to a positive and team-oriented work environment

Qualification

Administrative supportDocument managementFile management systemsMicrosoft Office SuiteMultitaskingOrganizational skillsCommunication skillsProblem-solving skills

Required

Education: High school diploma or equivalent required. Bachelor's degree preferred
Experience: 2-5 years of professional experience in administrative support, document management, or a related role
Strong organizational skills and attention to detail is required
Experience with file management systems similar to Box, Dropbox, and/or Google Drive is highly desirable
Ability to effectively handle sensitive and confidential information
Excellent communication skills with the ability to interact professionally with all levels of staff and the willingness to collaborate with colleagues to effectively execute duties as needed
Technical proficiency is required, including experience with Microsoft Office Suite (Word, Excel, Outlook) and other comparable, relevant software
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Strong problem-solving skills and ability to work both independently and as part of a team
Career-driven, positive attitude with a desire to grow internally within the organization

Preferred

Prior experience in a corporate or professional services environment is highly desired
Experience effectively managing multiple administrative tasks simultaneously
Demonstrated ability to work collaboratively within a team-oriented workplace

Benefits

Comprehensive benefits package, including medical, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off, sick leave, and access to an Employee Assistance Program (EAP).
Employee discounts and subsidized gym memberships.

Company

Tax Relief Helpers

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We understand the worry and anxiety that comes from intimidating letters, threats of liens, wage garnishment, and property seizures.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase