Mercury Insurance · 3 hours ago
Processing Associate
Brea, CA, US
Full-time
Onsite
Entry Level
$41K/yr - $71K/yr
2+ years expMercury Insurance is a company dedicated to helping people reduce risk and overcome unexpected events. They are seeking a Processing Associate who will primarily handle the ingestion of physical and digital mail, ensuring timely and accurate processing of claims and underwriting correspondence.
Insurance
Responsibilities
The facilitation of routing a variety of document types (physical & digital) to assorted customer channels
This could include identifying and classifying incoming correspondence to route to various business systems and partners, index and transcribe assignments such as business correspondence, forms and reports, converting disk files into viewable correspondence
Provide administrative support to a number of teams within the organization including but not limited to: AIS sales and service, Legal Admin, Billing, Orion, Sales Development, Salvage, Total Loss, Subrogation, Property Claims, Auto Claims, Tax Compliance, and Underwriting
Manually prepare customer documents for various lines of business throughout the organization, operate company equipment such as a work PC, high capacity scanners, check scanners, folding and binding machines, mail opening and extraction machines, and MFPs (multi-function printers)
Other functions may be assigned
Qualification
Required
High School Diploma or GED equivalent
2-3 years related work experience
Highly organized multi-tasker capable of prioritizing assigned work efficiently
Requires critical attention to detail and accuracy of work
Technology forward individual who is fully capable of operating a work PC
Must be comfortable navigating applications commonly used in the industry including Microsoft Office suite of products including, Outlook, Excel, Teams and SharePoint
Ability to effectively communicate with peers, leaders and internal customers both verbally and through writing/email
Creative and innovative in problem solving and the formulation of solutions
Once established, this team member should be self-sufficient and capable of working independently
Must be detailed oriented and will perform assignments with purpose
Capable of thinking critically when faced with challenges
General knowledge of the organization including policies, practices and operations of supported companies and lines of business in order to process information and complete assigned tasks
Additional knowledge to include handling a variety of motor vehicles department forms for all states
Setup and track FedEx shipments as well as prepare additional items for shipping and mail
Accept and document parcel and freight deliveries
Benefits
Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Company
Mercury Insurance
Mercury Insurance has offered quality insurance for personal auto insurance to homeowners insurance to mechanical breakdown protection.
5001-10000 employees
H1B Sponsorship
Mercury Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (14)
2022 (15)
2021 (8)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-29IPO
Leadership Team
T
Ted Stalick
SVP & CFO
V
Victor Joseph
President & Chief Operating Officer
Recent News
2026-01-22
2026-01-20
2026-01-16
Company data provided by crunchbase