The Peacock Inn · 3 hours ago
Event Sales Manager - Management
Lambertville, NJ
Full-time
Onsite
Entry, Mid Level
2+ years expThe Peacock Inn is seeking an Event Sales Manager to oversee sales and client development for events. The role involves responding to inquiries, coordinating event logistics, maintaining client relationships, and ensuring event profitability while representing the brand professionally.
Restaurants
Responsibilities
Promptly respond to incoming phone, online, email, and in-person walk-in sales inquiries, providing timely, accurate, and professional follow-up
Qualify leads and assess client needs, budgets, timelines, and event objectives
Conduct in-person site tours and client consultations
Prepare and present customized proposals, contracts, and pricing
Negotiate terms, close event sales and collect deposits to meet or exceed revenue goals
Upsell using company's premium offerings and resources
Generate new business through flawless service, exceeding expectations, on-site guests interactions, outbound outreach, referrals, and networking
Serve as the primary point of contact through the initial inquiry through contract execution
Collaborate with clients to develop event concepts, timelines, and logistics
Coordinate with internal teams in culinary, beverage, execution, and marketing to ensure feasibility and alignment
Communicate event details clearly and accurately using event management software and timely calendar notification and written updates
Oversee coordination and execution teams with menu planning, floor plans, timelines, and vendor coordination as needed
Maintain strong client relationships to encourage repeat business and referrals
Manage contracts, deposits, and payment schedules
Track changes, add-ons, and upsells throughout the planning process
Meet or exceed monthly, quarterly, and annual sales targets
Report sales
Identify upselling and cross-selling opportunities
Monitor event profitability and cost controls in collaboration
Support on-site event execution as needed to ensure client satisfaction
Address last-minute changes or challenges professionally and efficiently
Represent the company professionally
Maintain up-to-date knowledge of venue offerings, packages, and seasonal menus
Collaborate with marketing to keep sales tools current
Uphold brand standards and guest experience expectations
Refer to other Genesis Hospitality venues when there are scheduling conflicts or as best meets guests' needs or vision
Ensure contracts and event details comply with company policies and legal requirements
Maintain organized files and documentation
Follow established sales processes and procedures
Participate in team meetings, training, and performance reviews
Notify corporate of any unforeseeable challenges or guest complaints
Qualification
Required
2-5 years sales experience, preferably for weddings and/or a hospitality outlet
Requires a working knowledge of banquet/catering food and beverage services, policies or operations
Computer proficiency in MS Office, Excel, e-mail and internet functions
Knowledge of restaurant operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
Preferred
BA/BS or equivalent experience preferred but not required
Benefits
Medical Insurance
401(k) Plan
Flexible schedule
Comprehensive training
Paid Sick and Vacation time
Company
The Peacock Inn
The Peacock Inn, which has been in operation since 1911, blends a rich history with traditional and modern style to create a sophisticated, intimate atmosphere.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase