Focal Point, LLC · 10 hours ago
Inside Sales Representative-REMOTE
United States
Full-time
Remote
Mid Level
$55K/yr - $60K/yr
3+ years expLegrand has an exciting opportunity for an Inside Sales Representative to join the Data Center Power and Control Division. The ISR is responsible for assisting assigned sales managers and customers in completing sales orders within their assigned territory to achieve sales, profitability, and growth objectives.
Industrial ManufacturingLightingManufacturingSmart Building
Responsibilities
Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive in providing information and responding to questions promptly
Maintain accurate customer records and sales transactions in Salesforce CRM and SAP ERP
Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates, and inventory availability; expedite orders, follow through on quotes, and complete sales orders
Assist the Sales Manager and customers in determining what products are the best solution for the customer project based on scope and budget
In conjunction with the Sales Manager, assist with high-level account administration for customer and reseller requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate
Assist the Sales Manager with high-level decision-making to facilitate direct sales to large customers and/or resellers
Coordinate sales-related activities with all members of the sales, marketing, operations, and product support teams
Complete required training and development objectives within the assigned time frame, and stay up-to-date with new features and product launches
Have a basic understanding of DPC’s products and services, and are current on industry trends and practices in the datacenter marketplace
Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management for resolution
Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas
Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in the decision-making process; make timely decisions
Perform other duties as assigned
Qualification
Required
Bachelor's degree or equivalent professional work experience
3+ years of sales support or inside sales experience is required
Ability to work East Coast standard hours is required
Excel experience is required, and computer proficiency with other Microsoft Office products (Word/Outlook/PowerPoint)
Preferred
Experience with Salesforce.com is preferred
Experience in the technology or data center industries is preferred
Experience and the ability to read a technical specification sheet are preferred
Benefits
Comprehensive medical, dental, and vision coverage
High employer 401K match
Paid time off (PTO) and holiday pay
Short-term and long-term disability benefit plans
Above-benchmark paid maternity and parental leave
Bonus opportunities in accordance with the Company’s incentive plans
Paid time off to volunteer
Active/growing Employee Resource Group network
Company
Focal Point, LLC
Founded more than 25 years ago Focal Point, a brand of Legrand, is a Chicago-based architectural lighting and integrated acoustical systems manufacturer.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Randall Chism, PHR
HR Business Partner
Recent News
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