Netskope · 17 hours ago
Sr. Professional Services Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
$103K/yr - $210K/yr
10+ years expNetskope is a leading cloud security company focused on redefining Cloud, Network, and Data Security. The Professional Services Architect (PSA) plays a crucial role in the professional services organization, acting as a trusted technical expert to ensure successful deployment of the Netskope platform for customers, particularly within the US Federal sector.
Cloud SecurityCyber SecurityEnterprise SoftwareSoftware
No H1B
U.S. Citizen Only
Responsibilities
The PSA serves as the trusted technical SME for Customer’s project team responsible for the successful deployment of the Netskope platform
Lead solution discovery and design workshops to understand the customer’s current security posture and their business outcomes and develop deployment strategy and high-level designs to meet their needs
Facilitate solution discovery and design sessions to comprehensively grasp the customer's existing security landscape and desired business outcomes. Subsequently, formulate a deployment strategy and high-level design tailored to fulfill their requirements
Provide hands-on deployment support of the Netskope Cloud Security platform including configuration, integration and deployment support, to accelerate the customer's journey from pilot deployment to full production
Collaborate with the customer success team to generate comprehensive customer-facing documentation based on Netskope best practices and the customer’s specific configuration
Enable the customer’s relevant teams to be fully familiar with Netskope products features and capabilities, as well as becoming increasingly self-sufficient in day-to-day operations
Directly assist with policy creation, configuration, and fine-tuning
Escalate customer issues to management when appropriate
Working with the assigned TPM, provide weekly status reporting to the customer and to the Netskope management team
Qualification
Required
10 years experience as Professional Services Engineer, Support or Escalation Engineer, or Technical Account Manager
Experience working with a Fortune 500 company, including onsite at the customer's locations
Must be a US Citizen residing in the United States of America, central or eastern time zones
Experience working with US Federal customers (civilian agencies and DoD)
Proven experience deploying, managing, and supporting secure web gateway, firewall, VPN, and cloud security applications (CASB, SASE, SSE)
Proven experience working with NGFW, SIEMs, and SAML/SSO
Strong knowledge of Active Directory, SCIM, RBAC
Experience with advanced DLP solutions. Understanding of DLP policies creation and processes
Working knowledge of scripting language (Perl/Python)
Understanding of data encryption technologies
Working understanding of business compliance requirements like: HIPAA, PCI, PII, ITAR, GLBA, SOX, GDPR, etc
Strong knowledge of Security Architecture, Design and Operations
Travel required up to 20%
Preferred
Bachelor's degree preferred (BSCS or equivalent)
Prior experience in hyper-growth company a plus
Benefits
Participation in a bonus plan (for non-sales roles)
Stock award program
Comprehensive health plan
Company
Netskope
Netskope is an IT firm that specializes in real-time security, stopping threats, protecting data, and network management services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.44BKey Investors
Morgan StanleyICONIQ GrowthSequoia Capital Global Equities
2025-09-18IPO
2024-09-30Series Unknown
2023-01-05Convertible Note· $401M
Leadership Team
Sanjay Beri
CEO & Founder
Krishna Narayanaswamy
Founder & CTO
Recent News
Crunchbase News
2026-01-16
Help Net Security
2026-01-07
2025-12-25
Company data provided by crunchbase