The Hanover Insurance Group · 2 hours ago
Regional Premium Auditor
United States
Full-time
Remote
Mid Level
3+ years expThe Hanover Insurance Group has been dedicated to fulfilling promises for over 170 years. They are looking for a detail-oriented Regional Premium Auditor to conduct audits of policyholders’ records, ensuring accurate premium calculations and compliance with underwriting guidelines.
Insurance
Responsibilities
Conduct physical, virtual, and/or phone audits for assigned commercial lines policies (e.g., Workers’ Compensation, General Liability)
Review financial records, payroll documents, tax filings, and business operations to determine proper exposures and classifications
Analyze audit findings and prepare clear, well‑supported written audit reports
Communicate with policyholders, agents, and internal stakeholders to clarify information and resolve audit‑related questions
Ensure all audits are completed within established timelines, quality standards, and compliance requirements
Maintain accurate documentation of all audit activities in designated systems or platforms
Identify and escalate inconsistent, incomplete, or questionable data as needed
Provide exceptional customer service and support to promote positive policyholder and agency relationships
Contribute to continuous improvement efforts and departmental initiatives
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred, or equivalent work experience
3–5 years of premium audit experience, preferably in property & casualty insurance
Strong understanding of Workers' Compensation and General Liability classifications, rating principles, and audit practices
Proficiency in reviewing financial and operational documents, including payroll records, general ledgers, and tax forms
Excellent verbal and written communication skills
Strong analytical and critical‑thinking abilities
Ability to work independently, manage time effectively, and meet deadlines
Proficiency with audit software, Microsoft Office Suite, or similar tools
Experience conducting virtual audits using digital communication tools
Able to operate a motor vehicle and possess a valid driver's license
Ability to work cooperatively
Ability to sit and/or stand for extended periods
Ability to work independently outside of an office setting
Preferred
Familiarity with Nexus Audit platform preferred
Experience with multi‑state audits and complex business operations
APA, CPAN, CPCU, or other insurance-related certifications preferred
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
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