Aditi Consulting · 14 hours ago
Fraud Operations Specialist
Overland Park, KS, United States
Full-time
Onsite
Entry Level
$20/hr - $21/hr
1+ years expAditi Consulting is seeking a Fraud Operations Specialist to review, identify, and deter fraudulent activity. The role involves taking inbound calls from victims, conducting investigations, and providing guidance to resolve issues related to fraud.
AppsConsultingInformation TechnologySoftware Engineering
Responsibilities
Conduct in depth analysis and/or investigations to identify and manage fraudulent activities
This includes customer authentication, fraud investigations and/or compliance with fraud policies in all business channels
Analyze relevant data to confirm or clear fraud, validate customer ID authentication and violations of fraud polices that could adversely impact
Evaluate fraud trends related to fraudulent orders and identity theft
Perform research and draw conclusions
Researches and/or notifies appropriate internal staff for customer verification or legal action
Participates in establishment and implementation of policies and procedures designed to identify and deter fraudulent usage
Investigates and responds to fraud escalations
Establishes and improves fraud-related process
Identifies issues and recommends solutions on team projects
Qualification
Required
At least 1 year relevant experience required
Must have excellent conversational skills in English
Experience navigating multiple computer screens and programs while interacting with customers on the phone
High School diploma or equivalent
One year experience operating a computer in a Windows based environment
One year experience in fraud, customer service or a call center environment
Phone skills, typing skills and good communication skills
Benefits
Medical
Dental
Vision benefits
10 paid days off
401(k) plan participation
Commuter benefits
Life and disability insurance
Company
Aditi Consulting
Aditi Consulting is a firm that stays abreast of offering technological solutions, project management and digital transformation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raja Narayana
President & CEO
Pradeep Singh
Chairman
Recent News
bloomberglaw.com
2025-10-16
Company data provided by crunchbase