Illinois Secretary of State · 7 hours ago
Information Systems Technician I - Entry Level Business Analysis
Springfield, IL
Full-time
Onsite
Entry Level
$5,213/mo - $9,993/mo
1+ years expThe Illinois Secretary of State is seeking an Information Systems Technician I to support both business analysis and general IT operations. The role involves assisting with documentation, data collection, and providing technical support for software, hardware, and network systems while developing foundational knowledge through mentorship.
GovernmentNon ProfitOffice Administration
No H1B
Responsibilities
Assists in preparing meeting materials and maintaining project documentation, including agendas, meeting notes and version control
Gathers data from stakeholders and systems and helps ensure accuracy and integrity across platforms
Uses tools like ServiceNow, SharePoint, and MS Office to support team activities, including setting up workflows, forms, and documenting business processes, system flows, and network diagrams
Engages in mentorship opportunities and shadows team members during meetings and workshops
Assists with software/hardware installations, troubleshooting, and provide basic support for applications and user training
Attends training sessions and vendor demos to stay current with IT tools and practices
Performs other duties as required or assigned
Qualification
Required
Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience
Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation
Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services
Requires elementary knowledge of accounting and statistical theories, methods and practices
Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer
Requires working knowledge of the principles and techniques of computer system documentation
Requires ability to effectively participate in and profit from formal and in-service training programs
Requires ability to analyze data logically
Requires ability to maintain satisfactory working relationships with others
Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions
Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers
Requires awareness and adherence to organizational standards for security, privacy and ethics
Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class
Requires the ability to perform physical activities such as lifting, carrying, and pushing/pulling items weighing up to 50lbs
Company
Illinois Secretary of State
Illinois Secretary of State provides services for driver licensing, vehicle registration, business filings, and state records management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Leonard
Chief Information Security Officer
Martín Burciaga
DIGITAL MEDIA + CREATIVE DIRECTOR | COMMUNICATIONS
Recent News
BiometricUpdate.com
2025-12-24
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