Senior Deskside Support Engineer jobs in United States
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Corient · 10 hours ago

Senior Deskside Support Engineer

Corient is a rapidly growing wealth management platform that serves high- and ultra-high-net-worth individuals and families. They are seeking a Senior Deskside Support Engineer to provide technical support, manage onboarding and offboarding processes, and create documentation for technical knowledge bases.

AdviceConsultingWealth Management
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Proficiency in using ticketing systems for software & hardware issues
Onboarding/Offboarding of employee hardware and system access
Installation of applications and computer peripherals
Remote troubleshooting
Creation of technical knowledge base documentation
Remote troubleshooting
Working with Cloud-IP based telephony
Record employee commentary for process improvement
Ask targeted questions to diagnose problems
Quickly recognize issues that require next level of support personnel

Qualification

Desktop Support EngineeringOperating SystemsRemote TroubleshootingNetwork SecurityOffice Automation ProductsMultitasking SkillsService-Oriented AttitudeProblem-Solving SkillsIndependent Work

Required

5+ years of experience as a Desktop Support Engineer
Hands-on experience with modern operating systems (Windows/Linux/Mac OS), including mobile device support (iOS/Android)
Working knowledge of office automation products and computer peripherals, like printers and scanners
Experience with network security practices and anti-virus programs
Ability to perform remote troubleshooting and service
Excellent problem-solving and multitasking skills
High Degree of - Service-oriented attitude
Ability to work independently and interface within office
Must be 18 years of age or older
Must have unrestricted work authorization to work in the United States
Must be willing to execute Corient's Employee Agreement or Confidentiality and Non-Disclosure Agreement

Benefits

401(k) Plan with Employer Matching
Four Medical Plan options that is generously subsidized by Corient
Employer paid Dental, Vision & Life and AD&D Insurance
Employer paid Short-term & Long-term Disability
Paid Maternity & Parental Leave
Flexible Spending Accounts & Health Savings Accounts
Dependent Care FSA
Commuter & Transit FSA
Corporate Discount Program - Perkspot
Training Reimbursement
Paid Professional Designations
Giving back to the community - Volunteer days

Company

Corient

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Corient offers wealth management and consulting services.

Funding

Current Stage
Late Stage

Leadership Team

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Nimesh Patel
Partner, Chief Technology Officer
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Andrew Walsh, CPA, CFP®, CTFA
Manager of Personal CFO Services
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Company data provided by crunchbase