Payment Operations Specialist II – Debit Cards jobs in United States
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NewtekOne (NASDAQ: NEWT) · 15 hours ago

Payment Operations Specialist II – Debit Cards

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
money$55K/yr - $65K/yr
date2+ years exp

NewtekOne is a financial holding company providing a wide range of business and financial solutions to the SMB market. The Payment Operations Specialist II will support and manage debit card processing, ensuring smooth operations, compliance, and issue resolution throughout the debit card lifecycle.

Financial Services

Responsibilities

Monitor and manage daily debit card transaction processing, settlements, and reconciliations
Ensure accurate posting of debit card transactions across internal systems
Identify, investigate, and resolve transaction exceptions, declines, and processing errors
Support card lifecycle activities, including issuance and activation monitoring, reissues, replacements, and closures
Handle debit card disputes and chargebacks in line with card network rules
Coordinate evidence collection, representation, and tracking of dispute outcomes
Monitor dispute timelines, recovery rates, and compliance with SLA requirements
Ensure debit card operations comply with network regulations, internal policies, and applicable regulations
Support audits, reporting, and control testing related to card operations
Escalate operational risks, fraud trends, or system issues proactively
Act as a key operational contact for card processors, networks, and vendors
Support testing, configuration changes, and new card feature rollouts
Assist with incident management and root-cause analysis for card-related outages or issues
Prepare operational reports on volumes, exceptions, disputes, and performance metrics
Identify process gaps and recommend automation or efficiency improvements
Contribute to documentation of procedures, workflows, and operational playbooks
Support additional team end-to-end processing of all payment transaction types, including ATM, ACH, wires, checks, Zelle, real-time payments, and file processing
Support monitoring payment queues, exceptions, and error reports to ensure timely resolution and minimal disruption to operations
Participate in cross-functional initiatives requiring operational expertise
Other such duties as assigned

Qualification

Debit card processingPayment operationsCard networks familiarityAnalytical skillsProcess-oriented mindsetProblem-solving skillsClear communicationAttention to detail

Required

2+ years of experience in card operations
2+ years of experience in payment operations, or banking operations
Hands-on experience with debit card processing and transaction flows
Familiarity with card networks (Visa and MoneyPass) and card dispute processes
Strong attention to detail and ability to manage multiple operational tasks simultaneously
Strong analytical and problem-solving skills
Clear written and verbal communication
Ability to work various shift schedules (M-F)
Process-oriented mindset with a focus on accuracy and efficiency
Comfortable operating in a fast-paced, evolving environment

Company

NewtekOne (NASDAQ: NEWT)

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NewtekOne has helped businesses grow since 1998.
dateFounded in 1998
location
New York, New York, USA
people-size201-500 employees
web-link
https://www.newtekone.com

Funding

Current Stage
Public Company
Total Funding
$712.08M
Key Investors
Patriot Financial Partners
2026-01-21Post Ipo Debt· $295M
2025-09-16Post Ipo Equity· $10M
2025-08-25Post Ipo Equity· $48.36M

Leadership Team

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Barry Sloane
Founder, President and CEO
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Recent News

GlobeNewswire
NewtekOne, Inc. Closes ALP Loan Securitization with Sale of $295 Million of Rated Notes
2026-01-22
NewtekOne, Inc.
NewtekOne, Inc. Announces Investor/Analyst Day and Provides 4Q25 Update
2025-12-01
MarketScreener
NewtekOne, Inc. Commences Exchange Offer for 2026 Notes
2025-12-01
Company data provided by crunchbase