Sr. Customer Marketing Manager, Advocacy jobs in United States
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Saviynt · 11 hours ago

Sr. Customer Marketing Manager, Advocacy

Saviynt is a high-growth company specializing in AI-powered identity solutions. They are seeking a Senior Customer Marketing Manager to build and execute advocacy programs that enhance customer engagement and promote their identity security platform.

Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityEnterprise Software

Responsibilities

Creatively bring our customer stories to life and amplify them through powerful, high-quality assets including case studies, success videos, one-sheets, slides, blog posts, and more
Enable the organization on how to tell customer stories and integrate them into various marketing campaigns, sales materials, and product launches
Manage our customer speaker bureau for virtual and in-person programs, ranging from C-level to practitioner thought leaders, supporting them to curate the right message for industry events
Proactively recruit, add and manage advocates in the ChangeMakers advocacy program
Manage our Sales Reference program through Base AI, partnering with Sales, Customer Success and our customers to show prospects the value we bring
Manage our peer review presence on TrustRadius, G2, PeerSpot improving ratings and increasing reviews
Build strong relationships with our global Customer Success, Sales, Sales Enablement, Marketing, Analyst Relations, and Communications teams to identify, promote and nurture our strong customer advocates
Work to engage our customers and build industry-leading community event experiences
Secure quotes, logos, and other materials with customer advocates for events, launches, press materials, media opportunities, and analyst reports
Establish a system for measuring and tracking advocacy engagement and impact

Qualification

Customer marketing experienceB2B tech experienceData-driven mindsetSalesforce proficiencyHubspot proficiencyProgram management skillsProactive mindsetStorytelling abilityInterpersonal skillsOrganizational skills

Required

7+ years of proven experience in customer marketing, customer advocacy, or a related role, preferably in B2B tech, B2B marketing, B2B SaaS sales cycles, and Customer Marketing best practices
Data-driven mindset with the ability to analyze and interpret marketing metrics
Have a track record of driving pipeline through storytelling
Proactive mindset with an excitement to tackle priorities. The ability to think and act strategically while executing tactically
Strong program management and organizational skills, and the ability to structure and prioritize work in a manner that best fits the team and company needs
A love for storytelling where you can tell compelling narratives to customers and sales to inspire them to engage with Saviynt
Experience with Salesforce, Hubspot, Asana, Highspot, Gainsight and advocacy platforms, such as Base AI
Strong interpersonal skills for building and maintaining relationships with customers and cross-functional teams
A BA or BS degree

Company

Saviynt offers an AI-based identity security platform that secures and governs all types of identities across digital ecosystems.

Funding

Current Stage
Late Stage
Total Funding
$1.07B
Key Investors
Kohlberg Kravis RobertsCarrick Capital Partners
2025-12-09Series B· $700M
2023-01-31Debt Financing· $205M
2021-09-20Private Equity· $130M

Leadership Team

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Amit Saha
Co-Founder and Chief Growth Officer
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Sandipto Banerjee
COO, Saviynt Labs
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Company data provided by crunchbase