Orthos · 1 week ago
Revenue Cycle Team Lead
South Bend, IN
Full-time
Onsite
Mid, Senior Level
3+ years expOrthos is looking for a Revenue Cycle Team Lead to guide and support their back-end revenue cycle team. This role involves leading a team, solving complex billing challenges, and ensuring accurate and timely reimbursement for healthcare practices.
Business IntelligenceDatabaseSoftware
Hiring Manager
Erica Arevalo
Responsibilities
Provide daily guidance, coaching, and training to a team of Patient Account Representatives
Monitor workloads, assign tasks, and ensure timely completion of responsibilities
Foster a collaborative, positive team environment focused on growth and continuous improvement
Support staff in resolving challenging claim issues and escalate to leadership when needed
Assist with onboarding and mentoring new team members
Triage and assign claims returned for more information or placed on hold
Track and report held claims, ensuring timely follow-up and resolution
Partner with leadership to implement process improvements that reduce claim holds and improve A/R performance
Personally handle complex or high-dollar claim remediation as needed
Collaborate with Accounts Payable, Coding, Billing, and Pre-Certification teams to resolve process bottlenecks
Ensure adherence to revenue cycle procedures and best practices
Qualification
Required
Must reside within 30 miles of South Bend and be able to visit client sites and our South Bend office throughout the week
3–5 years of experience in healthcare revenue cycle, medical billing, or collections
Strong understanding of healthcare billing processes, insurance requirements, and revenue cycle regulations
Proficiency with EMR and billing systems
Excellent problem-solving and cross-department collaboration skills
Strong communication and interpersonal abilities
Ability to manage multiple priorities in a fast-paced environment
Preferred
Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field
Prior experience in a lead or senior role within a revenue cycle team
Company
Orthos
Orthos is a software company that serves orthopedic and anesthesia practices and facilities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Callahan
Founder & President
Company data provided by crunchbase