Assembled · 1 day ago
Field Marketing Manager
New York City, NY
Full-time
Hybrid
Senior Level
$140K/yr - $180K/yr
5+ years expAssembled is a company that provides a unified platform for customer support combining human agents and AI. They are seeking a Field Marketing Manager to enhance their events presence, manage high-impact marketing events, and drive collaboration across teams to influence pipeline and revenue.
Customer ServiceInformation TechnologySchedulingSoftware
Responsibilities
Plan and Execute High-Impact Events: Own end-to-end execution of regional field marketing events that generate qualified leads and accelerate sales opportunities. Lead Assembled's presence at key industry trade shows — from booth strategy to main stage speaking — creating interactive experiences that bring Assembled and our AI Agents, to life
Curate White-Glove Hosted Experiences: Design intimate, high-touch events for strategic prospects and customers: CX dinners, partner roundtables, executive gatherings. You have an eye for experiences that are stylish, thoughtful, and genuinely memorable — not just another dinner
Build Scalable Digital Event Programs: Design and run engaging webinars, fireside chats, and virtual experiences that generate leads and nurture prospects. Collaborate with Product Marketing to create compelling content that makes AI tangible through customer stories and industry trends
Drive Cross-Functional Alignment: Partner closely with Sales to identify key accounts and develop tailored event strategies. Work seamlessly with Sales, Product Marketing, and Customer Success teams to ensure cohesive execution aligned with revenue goals
Own Event Operations & Logistics: Manage all event logistics including vendor coordination, budgeting, staffing, and on-site execution. Pay attention to the details that make events run smoothly while maintaining the big picture
Measure, Report, and Optimize: Track event performance metrics and ROI in Salesforce. Partner with Sales and Marketing Operations to optimize future activities. Identify opportunities to improve processes — you'll have autonomy to propose new programs based on data and market insights
Qualification
Required
5+ years in field or event marketing, preferably in SaaS or enterprise technology
Ability to see the bigger picture and understand holistic goals with moving parts
Strong collaboration skills with Sales, Product, and Customer Success and Support teams
Resourcefulness and ability to thrive in uncertainty
Skill in managing the balance between delegation and execution
Attention to detail in stewarding event experiences
Motivation by understanding user needs and designing experiences
Excitement about having a positive impact on customer support teams
Preferred
Knowledge about or experience in customer support teams
Benefits
Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Remote and hybrid work options, with catered lunches and snacks in our SF & NY offices
401(k) plan enrollment
Company
Assembled
Assembled is a workforce management platform that helps modern organizations scale customer support teams.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$70.7MKey Investors
New Enterprise AssociatesEmergence CapitalStripe
2022-05-26Series B· $51M
2021-03-11Series A· $16.6M
2020-03-11Seed· $3.1M
Leadership Team
Ryan Wang
Co-founder/CEO
John Wang
Cofounder and CTO
Recent News
2025-08-27
Talk Business & Politics
2024-05-20
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