Sunrise Systems, Inc. · 16 hours ago
Fraud Specialist/Fraud Operations Specialist I
Sunrise Systems, Inc. is seeking a Fraud Analyst to review, investigate, and prevent fraudulent activities. The role involves analyzing fraud cases, verifying customer identities, and collaborating with internal teams to improve fraud processes.
Information Technology & Services
Responsibilities
Review, investigate, and prevent fraudulent activities
Fraud analysis
Customer identity verification
Trend evaluation
Handling fraud escalations
Inbound calls from fraud victims
Data analysis using internal tools
Collaboration with internal teams to resolve cases and improve fraud processes
Qualification
Required
1+ year experience in fraud, customer service, or call center
Strong English communication and phone skills
Experience working in Windows-based systems and multitasking across tools
High School diploma or equivalent
Ability to work flexible schedules (nights, weekends, holidays)
Company
Sunrise Systems, Inc.
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry.