AccessWave · 22 hours ago
Front Desk
Deerfield Beach, FL, US
Full-time
Onsite
Mid, Senior Level
3+ years expAccessWave is a cosmetic dermatology and MOHS practice, and they are seeking a Front Desk Lead with Dermatology Coding Experience. This role involves overseeing daily front office operations, ensuring excellent customer service, and supporting billing accuracy through dermatology coding expertise.
Commercial InsuranceEmployee BenefitsLife Insurance
Responsibilities
Lead and support front desk team in scheduling, check-in/check-out, insurance verification, and patient inquiries
Ensure front desk coverage, coordinate staff schedules, and assign daily responsibilities
Monitor and improve workflows to optimize patient flow and minimize wait times
Handle escalated patient concerns or complaints professionally and promptly
Ensure a clean, organized, and welcoming front office environment
Accurately review and code dermatology procedures and diagnoses (CPT, ICD-10, HCPCS)
Ensure documentation supports codes submitted and meets billing compliance standards
Collaborate with clinical team to clarify diagnoses and treatments for coding purposes
Assist billing department in resolving coding-related claim denials and rejections
Train front desk staff on basic insurance and coding practices relevant to their roles
Assist in onboarding, training, and mentoring new front desk staff
Conduct performance check-ins and provide feedback to team members
Communicate practice policies, updates, and goals to front office team
Maintain inventory of front desk supplies and equipment
Ensure HIPAA and OSHA compliance at the front desk
Qualification
Required
High school diploma or equivalent required
3+ years of medical front desk experience in a dermatology practice
1–2 years of experience with dermatology coding and billing
Supervisory or lead experience in a healthcare front office setting strongly preferred
Preferred
Associate's or Bachelor's degree preferred
Certified Professional Coder (CPC) or Dermatology Coding Certification (DCS) preferred
HIPAA and OSHA compliance training a plus
Benefits
Medical
Dental
Vision
Company
AccessWave
AccessWave offers insurance brokerage, benefits consulting, and professional networking events for businesses.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bill Williams
Founder & CEO
Company data provided by crunchbase