Links Technology Solutions · 19 hours ago
IT Support Technician II
Englewood, CO
Contract
Onsite
Entry, Mid Level
$23/hr - $25/hr
2+ years expLinks Technology Solutions, Inc. is seeking a motivated and skilled IT Support Technician II to join their client's team in Englewood, CO. The role involves providing essential IT support, including setup and maintenance of computing hardware and software, as well as delivering outstanding customer service and resolving IT incidents.
Information TechnologySoftwareWeb Design
Responsibilities
Setup, configure, repair, and integrate new and existing computing hardware, software, networking, and peripherals
Provide basic network support, ensuring full connectivity for desktops and other networked peripherals
Perform preventative maintenance and setup for computer-related equipment, including audio-visual conferencing systems and conference rooms
Deliver outstanding customer-centered support and service, ensuring high levels of customer satisfaction
Address and resolve IT incidents and service requests, escalating to upper-tier IT teams when necessary
Promptly enter, prioritize, track, monitor, update, and close tickets received via the IT Service Desk tracking system, telephone calls, and walk-ups
Support organizational efforts and maintain IT Department policies and procedures
Assist with the creation and maintenance of local site IT systems documentation
Qualification
Required
Associate's Degree in a related field of study
2+ years of hands-on experience in IT support
Proficiency in troubleshooting hardware and software issues
Experience with audio-visual conferencing systems and conference room setups
Familiarity with IT Service Desk systems
Strong customer service orientation
Excellent written and verbal communication skills
Benefits
10 Days PTO
Health, Dental, and Vision Insurance
Matching 401k
Dynamic work environment.
Company
Links Technology Solutions
POWERING BUSINESS THROUGH PARTNERSHIP Veteran-Owned. 25 Years Strong. We don't just sell technology. We deliver Operational Maturity.
51-200 employees
H1B Sponsorship
Links Technology Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Jim Burke
COO
Company data provided by crunchbase