Navitas Credit Corp. · 16 hours ago
Customer Service Representative - Navitas
Columbia, SC
Full-time
Onsite
New Grad, Entry Level
$39K/yr - $58K/yr
0+ years expNavitas Credit Corp. is seeking a detail-oriented and service-driven Customer Service Representative to support external and internal customers through timely, accurate, and professional assistance. The role involves handling a variety of operational tasks including insurance inquiries, contract maintenance, and ensuring exceptional customer satisfaction.
BankingFinancial Services
Responsibilities
Answer written and verbal communication inquiries, resolving issues with efficiency, accuracy, and a focus on exceptional customer satisfaction
Execute documentation and forward completed materials to appropriate parties
Process contract and customer maintenance, including Contact, billing, and equipment changes, Payment method updates and payment misapplication corrections, Name changes and contract assumptions, Returned mail
Assist customers with insurance‑related questions and documentation
Assign contracts to applicable third parties
Accurately notate all customer and account activity within the primary system of record
Support special projects and perform additional duties as assigned
Qualification
Required
Associate's Degree (A.A.) or six months to one year of related experience/training, or an equivalent combination of education and experience
Proficiency with enterprise and office software including Lease accounting platforms, Excel, Word, and Outlook
Strong communication skills, both written and verbal
Excellent telephone etiquette and active listening abilities
Strong organizational skills and the ability to manage tasks efficiently
Must be able to pass a background and credit check
Company
Navitas Credit Corp.
Navitas Credit Corp. is a financial services provider based in Florida.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$6MKey Investors
Noro-Moseley Partners
2010-03-01Series A· $6M
Leadership Team
Dan McMahan
Senior Vice President - Chief Credit Officer
Jacklynn Farbman Manning, CLFP
Chief Marketing Officer
Recent News
Company data provided by crunchbase