Computershare U.S. · 13 hours ago
Senior Consultant
Bolingbrook, IL
Full-time
Hybrid
Mid, Senior Level
3+ years expComputershare U.S. is a global leader in financial administration with a focus on integrated customer communication solutions. The Senior Consultant will promote a sustained quality and risk culture by managing operational quality and risk activities, collaborating with teams in Canada and the U.S. to drive consistency and support North American objectives.
Financial Services
Responsibilities
Manage day to day Enterprise Risk and Compliance obligations in accordance with the global framework, policies and process
Lead risk reviews and assessments (Risk Register, Risk Appetite, pRCSAs, FRCSA, Business Continuity). Consult on potential operational risks, applying risk management skills and analysis tools
Lead business continuity activities (BIA, risk assessment, plan, procedures….), coordinate testing, preparation of all internal and external required reporting and all continuous improvement of CCS ability to function seamlessly in a BC/DR situation, in line with corporate and global standards, policy and procedure
Support departments with findings and remediation plans. Ensure departments fulfill expectations and deliverables under the compliance management program
Manage any regulatory requirements and compliance reporting (Privacy, attestations…) as required by the Business Unit Risk and Compliance Officer
Foster relationships with peers, employees and managers to be able to coach and promote a quality and risk culture using effective change management strategies, training, and consultation
Collaborate with the departments to assess and remediate systemic process gaps and reduce risk and increase efficiency
Facilitate cross functional process reviews and mapping to drive process improvement and efficiencies
Streamline process and procedures regionally and globally to the extent possible
Coordinate with internal and external stakeholders to effectively manage customer assurance, third party audits, and relevant aspects of contracting
Play a supporting role to Sales and Client Services, coordinating compliance responses and creating QRCK related collateral to support service delivery
Lead and implement a regional knowledge management program, induction and CCS specific programs, that enable the continual improvement of all staff in skills and understanding relevant to their career path
Qualification
Required
Minimum of 3 years of experience in operational risk management (i.e. Process risk control assessments, trend analysis, data and process mapping, internal process audits, etc.)
Experience working in a progressive ISO 9001:2015 program environment
Mid-level knowledge and experience in Canadian and US Data Protection/Privacy regulations
Good understanding of SOC 2 and information security industry standards
Change management experience and the ability to implement change to deliver required organizational and industry standards
Experience in developing, implementing and maintaining Business Continuity Programs
Strong Presentation skills: ability to create and deliver informational and learning resources to a broad group of participants physically and virtually – required
Experience with analytics, ARCHER system, SharePoint, MS PowerPoint and reporting tools such as Power BI (required)
Preferred
Broad understanding of Communication Services business, solutions and products (print /digital) within a regulated environment
Certified Risk Manager (CRM)
Benefits
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
Company
Computershare U.S.
Computershare is the world’s largest stock transfer agent that has pioneered many of the securities industry’s innovations to help companies build and maintain strong relationships with their investors, employees and customers.
10001+ employees
H1B Sponsorship
Computershare U.S. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (7)
2023 (2)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Rupinder Suri
Vice President, CLO and Leveraged Loan Services
Stephanie Barton
Talent Acquisition Partner
Company data provided by crunchbase