LegalZoom · 18 hours ago
Senior Revenue Operations Compensation Analyst
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$96K/yr - $127K/yr
5+ years expLegalZoom is on a mission to help people navigate the legal system with confidence and clarity. The Senior Revenue Operations Compensation Analyst will design, administer, and optimize sales compensation programs while collaborating with cross-functional teams to drive revenue growth and maintain a data-driven compensation program.
ConsultingLegalLegal TechProfessional Services
Responsibilities
Design, implement, and administer revenue compensation plans for Sales and Customer Success, including quota frameworks, crediting logic, and spiff program structures that support inbound, outbound, care, and contact center teams
Manage monthly attainment and payout processes, ensuring accurate crediting across multi-channel workflows and maintaining strict data integrity
Implement and administer the selected SPM or ICM platform for LegalZoom (e.g., Spiff, Xactly, CaptivateIQ, Everstage, or similar), including configuration, logic testing, system maintenance, and enhancement planning
Build and optimize compensation models and scenario analyses that evaluate plan changes, ROI, behavioral impact, and performance across Sales and CX
Lead the design and documentation of dispute and exception workflows, ensuring timely and accurate resolution
Execute spiff programs across GTM teams, including program setup, tracking, ROI analysis, and governance
Analyze compensation performance, attainment trends, behavioral outcomes, and spiff effectiveness, then deliver insights and recommendations to Sales and CX leadership
Collaborate with partners in Sales, CX, Finance, and Technology to govern incentive changes and ensure alignment with business goals
Prepare and validate monthly compensation files for Finance, Accounting, and Payroll as part of the month end close process
Maintain comprehensive documentation, including SOPs, policies, and complete terms and conditions (T&Cs) for all incentive programs
Conduct recurring audits that ensure data accuracy, process compliance, and adherence to compensation governance
Provide reporting and insights that help leadership understand performance drivers and the impact of compensation programs
Perform other duties as assigned
Occasional travel may be required
Qualification
Required
5+ years of experience in sales compensation, sales operations, revenue operations, or a related field, with success in high growth or high volume environments
Hands-on experience administering SPM or ICM platforms such as Spiff, Xactly, CaptivateIQ, or Everstage
Strong Salesforce proficiency, including crediting logic, data structures, and workflow automation
Advanced Excel skills and experience with SQL or similar query tools for modeling, validation, and scenario analysis
Expertise in quota management, spiff program design, ROI analysis, and incentive modeling for contact center and high velocity teams
Experience designing and managing dispute and exception workflows with a focus on efficiency and compliance
Understanding of lead to order data structures and how sales processes and revenue practices affect crediting
Ability to drive cross functional alignment and governance for incentive changes across Sales and CX
Experience supporting month end close for variable compensation, including reconciliation and payout validation
Strong documentation skills, including SOPs and compensation terms and conditions
Excellent analytical, communication, and stakeholder management skills; ability to translate complex data into actionable guidance
Bachelor's degree in business, operations, finance, or related field, or equivalent experience
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short-Term/Long-Term Disability Insurance
Fertility
Mental Health
One Medical
Fringe lifestyle benefits up to $250
Company
LegalZoom
LegalZoom is a technology platform giving access to professional legal advice so people can protect what matters most.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$951.7MKey Investors
Registered AgentsPermiraPolaris Partners
2024-07-10Post Ipo Equity· $0.7M
2023-09-06Post Ipo Secondary· $140M
2021-06-30IPO
Leadership Team
Dan Wernikoff
Chief Executive Officer
Jeff Stibel
Chairman and CEO
Recent News
2026-01-10
Company data provided by crunchbase