Customer.io · 5 hours ago
Payroll Coordinator
United States
Full-time
Remote
Entry Level
$80K/yr - $80K/yr
1+ years expCustomer.io is a platform that powers automated communication for over 8,000 companies. They are seeking a Payroll Coordinator to support accurate and timely payroll operations, ensuring smooth payroll cycles and compliance-related processes.
Digital MediaProduct SearchSaaSSoftware
Responsibilities
Prepare and support end-to-end payroll cycles by validating inputs (timesheets, compensation changes, leaves, bonuses, commissions, reimbursements) and maintaining payroll files and trackers
Audit employee data across payroll and HR systems to ensure accuracy, resolve discrepancies, and maintain clean, consistent records
Partner closely with the Payroll Lead, People Ops, Finance, and managers to identify, troubleshoot, and resolve payroll-impacting issues
Review and maintain accurate payroll setup for new hires, terminations, severance, bonuses, and other employee lifecycle changes
Process, validate, and document commissions, bonuses, and other one-off or special payments for audit and reporting purposes
Support payroll audits, compliance activities, and ongoing process improvements
Assist with tax and benefits administration, including state tax account access, compliance trackers, 401(k) contribution audits, and benefits cost reconciliation
Support month-end close activities, including payroll vendor reporting and invoice reconciliation
Monitor and route payroll, tax, and benefits-related correspondence
Qualification
Required
At least 1 year of hands-on payroll experience
Working knowledge of multi-state payroll and basic payroll tax requirements
Strong attention to detail and comfort auditing and reconciling data across systems
Proficiency with Excel and/or Google Sheets
Ability to manage deadlines, prioritize work, and collaborate cross-functionally in a remote environment
Preferred
Experience with ADP or similar payroll systems is a plus
Exposure to international payroll is a plus
Benefits
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
16 weeks paid parental leave
Unlimited PTO
Stipends for remote work and wellness
A professional development budget
Company
Customer.io
Customer.io enables users to send newsletters to selected segments of customers using their website data.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$9.8MKey Investors
Spectrum EquityOregon Venture Fund
2022-03-08Series A
2021-06-24Equity Crowdfunding· $5M
2017-03-24Seed· $2.9M
Leadership Team
Colin Nederkoorn
Founder & CEO
John Allison
CoFounder, Board Member, CTO Emeritus
Recent News
2025-11-05
SearchEngineLand
2025-11-02
2025-04-10
Company data provided by crunchbase