Overstory · 3 hours ago
Project Manager, Customer Delivery Support
United States
Full-time
Remote
Senior Level
5+ years expOverstory is addressing the climate crisis by leveraging technology to enhance the resilience of electrical grids. As a Project Manager for Customer Delivery Support, you will oversee the execution of complex delivery projects, ensuring timely and successful outcomes while coordinating with internal teams and managing project priorities.
AnalyticsArtificial Intelligence (AI)Big DataMachine LearningSoftware
Responsibilities
Project Delivery Management: Sustain the end-to-end delivery of multiple concurrent customer projects
Cross-Team Coordination: Own the delivery triage backlog and ensure quick resolution of issues, coordinating priorities with the engineering, product, and customer success teams
Timeline Ownership: Communicate and help teams uphold realistic and ambitious project timelines; proactively identify risks and remove blockers
Stakeholder Reporting: Provide clear, concise status updates and reporting to internal stakeholders
Continuous Improvement: Identify process gaps and propose initiatives to improve delivery workflows, reporting, and project outcomes
Qualification
Required
5+ years of experience as a Project or Program Manager in a B2B SaaS environment, with a focus on enterprise customers (i.e. 1M+ ARR) with unique and/or complex delivery needs
Proven success managing multiple projects simultaneously with cross-functional teams
Exceptional organizational skills with the ability to prioritize competing tasks and manage ambiguity
Strong communication and collaboration abilities—comfortable aligning diverse stakeholders
Experience with using dashboards, workflows, and project management tools (e.g., Monday, Asana, Notion, Linear)
Engagement with metrics to track project health, diagnose issues early, and help drive continuous improvement in delivery processes
Preferred
Experience in geospatial, environmental, or utility technology sectors
Experience with scale-up organizations in a globally distributed remote setting
Company
Overstory
Overstory is AI-powered grid resilience software that helps electric utilities prevent wildfires and power outages.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$68.07MKey Investors
Blume EquityB CapitalConvective Capital
2025-11-25Series B· $43M
2023-10-19Series A· $14M
2022-11-10Seed· $5.2M
Leadership Team
Indra den Bakker
CEO & Co-founder
Recent News
2025-12-03
SiliconANGLE
2025-11-28
Company data provided by crunchbase