Park Industries · 12 hours ago
Infrastructure Support Analyst
St. Cloud, Minnesota, United States
Full-time
Hybrid
Mid, Senior Level
$26.50/hr - $36/hr
5+ years expPark Industries is the largest North American manufacturer of stoneworking machinery, headquartered in St. Cloud, Minnesota. As an Infrastructure Support Analyst, you will provide advanced technical expertise to maintain and improve the technology environment, including troubleshooting, system configuration, and infrastructure improvements.
Machinery ManufacturingManufacturing
Responsibilities
Troubleshoot and resolve advanced computer, telephony, printer, and endpoint hardware/software issues while serving as a senior escalation point to maximize uptime
Plan, configure, and install computers, telephony systems, printers, and related hardware/software in accordance with established standards
Apply and enforce standards for end-user devices, operating environments, and security configurations across the organization
Participate in technical assessments and assist with approved infrastructure changes, upgrades, and continuous improvement initiatives
Provide secondary system and network administration support as assigned
Assist in evaluating new and existing technologies, including testing, implementation, and end-user training
Document technical solutions and configuration processes and track time spent on requests, incidents, and projects
Provide technical training to end users and lead medium-to-large projects as a technical representative
Qualification
Required
Associate degree in a related field or equivalent work experience
Preferred
Five years of related experience and/or training
Experience supporting Active Directory and Azure AD/Entra hybrid environments
Strong knowledge of Windows operating systems, endpoint configurations, and enterprise software deployment
Experience with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive)
Knowledge of hardware components, imaging, baseline configuration, and driver/firmware management
Understanding of network infrastructure concepts and endpoint security practices
Benefits
Health, vision, and dental insurance
A 401(k) plan
HSA and FSA accounts
Tuition reimbursement
Company
Park Industries
Founded in 1953, Park Industries has been designing, manufacturing, selling, and supporting solutions for the stone industry for 70 years.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joan Schatz
Chief Executive Officer
Dave Amelotte
Chief Financial Officer
Recent News
2025-07-18
2025-07-16
Company data provided by crunchbase