Branch Manager II jobs in United States
cer-icon
Apply on Employer Site
company-logo

Advia Credit Union · 7 hours ago

Branch Manager II

Advia Credit Union is a fast-growing institution serving nearly 200,000 members with over $3 billion in assets. The Branch Manager II is responsible for leading branch operations, ensuring compliance with policies, and providing exceptional service to members while maximizing team productivity.

BankingFinancial Services
check
Work & Life Balance

Responsibilities

Manages team to maximize productivity, efficiency, and the potential of the human assets of Advia, including monitoring performance, coaching, mentoring, training, assuring compliance with regulatory requirements and organizational mission, values, service standards, policies, and work guidelines. Appraise performance and provide recommendations for promotion, disciplinary action, and termination, as appropriate
Trains, mentors, and functions as a resource for other branch and departmental managers in reference to coaching skill development and operational functionality at the branch level
Represents branch perspective and knowledge in organizational projects. Completes assigned project tasks and contributes to the success and execution of branch related project duties
Oversees a branch that is accountable for an increased expectation of loan production, higher transaction volumes, and aids in regional community outreach and/or organizing volunteer events
Displays proficiency in all Advia products and services and able to coach and manage efforts of the team to match products and services to a member's needs through referral activity. Delivers coaching and exhibits behaviors that grow the deposits and loan productions of the branch
Represents and promotes Advia in our communities through a variety of educational, volunteer and brand building opportunities
Ensures proper operational functionality of the branch including maintaining adequate team coverage to meet the service level needs of the membership, resolving member's requests, questions, and escalations in a timely manner, and providing coverage to help members with loan and account opening as needed. Delivers quality adherence to all operational policies, procedures, and organizational guidelines
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines

Qualification

Branch ManagementCoachingOperational ComplianceMentoringFinancial Services KnowledgeBilingual (Spanish)Customer ServiceInterpersonal Skills

Required

Three years to five years of similar or related experience, including preparatory experience
A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours
A significant level of trust, credibility and diplomacy is required
In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature
Must be capable of climbing/descending stairs in emergency situation
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator
Must be able to routinely perform work on computer for an average of 6-8 hours per day
Must be able to work extended hours whenever required or requested by management
Must be capable of regular, reliable and timely attendance
Must be able to perform job functions with supervision and work effectively either on own or as part of a team
Must be able to read and carry out various instructions and follow oral instructions
Must be able to speak clearly and deliver information in a logical and understandable sequence
Must be able to perform basic mathematical calculations with extreme accuracy
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization
Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace
Must be able to effectively handle multiple, simultaneous, and changing priorities
Must be capable of exercising highest level of discretion on confidential matters

Benefits

Medical, dental, and vision insurance to keep you and your family healthy.
401(k) with company match, life insurance, and disability coverage.
Generous paid time off (PTO), paid holidays, and paid parental leave.
Learning and development programs, plus tuition reimbursement to support your career journey.
Free Telemedicine
Employee Assistance Program (EAP)
Wellness initiatives
Paid Community Action Volunteer Hours
Parental Leave and Tuition Reimbursement are available after one year of service.

Company

Advia Credit Union

company-logo
Advia Credit Union's mission is to provide financial advantages.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Dustin Adams, CFA, CPA
Chief Financial Officer
linkedin
leader-logo
Ray Black
EVP, Chief Operating Officer
linkedin
Company data provided by crunchbase