Mercy · 17 hours ago
EPIC Healthcare - Senior Clinical Business Solutions Analyst
Mercy is a healthcare organization seeking a Senior Clinical Business Solutions Analyst to formulate and define business scope and objectives for Epic Clinical Systems. The role involves functional analysis, application module configuration, and serving as a liaison between Epic Clinical Systems teams and internal customers.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Formulates and defines business scope and objectives as well as Epic Clinical Systems requirements through research and fact-finding combined with an understanding of business and industry requirements
Performs functional analysis, requirements, definition and application module configuration and testing
Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables
Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions
Responsible for the identification of and resolution of gaps in the business processes
Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation
May be involved in the installation and tuning of modification, as well as archiving data
Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality
Functions as a primary liaison between Epic Clinical Systems teams and internal and external customer teams requiring Epic Clinical Systems services
Manages and cultivates the Epic Clinical Systems teams relationships with internal customers and project teams
Marshalls appropriate resources to deliver Epic Clinical Systems services in support of project deliverables
Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support
Deployment / Implementation planning and executing the implementation of new applications or system integration and testing
Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards
Qualification
Required
Bachelor's degree in related field, specialized training, or equivalent work experience
2 years of clinical or relevant technical or business work experience
Epic Certification (within 6 months of hire)
Preferred
EPIC Certification Highly Preferred (Optime, Anesthesia, Cupid, Radiant)
Benefits
Medical, dental, and vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
Leadership Team
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