Farmers & Merchants Bank · 8 hours ago
Electronic Banking Assistant
Milford, NE
Full-time
Onsite
New Grad, Entry LevelFarmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska. They are seeking an Electronic Banking Assistant to provide exceptional customer service and support for electronic products and services, ensuring accuracy and adherence to policies and regulations.
BankingFinancial ServicesLendingPersonal FinanceRetirement
Responsibilities
Provides exceptional customer service and support of our Electronic products and services including ACH, wire transfers, internet banking, bill-pay, biz-pay, payroll, direct deposit and telephone banking function by assisting and enrolling customers, troubleshooting issues as they arise, and ensuring all are updated and maintained
Process, verify, and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures, and Bank regulations
Generally meets customer’s needs and expectations with other account services that present themselves
Ensure accurate and timely processing of daily items and official bank check processing
Assist with reconciling various internal bank and general ledger accounts
Assist with Visa Debit Card disputes and investigations while troubleshooting potential bank risk
Complies with Bank operations and procedures, including the Bank Secrecy Act
Follows attendance policies in compliance with the employee handbook
Maintains customer confidence and protects operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed
Qualification
Required
Provides exceptional customer service and support of our Electronic products and services including ACH, wire transfers, internet banking, bill-pay, biz-pay, payroll, direct deposit and telephone banking function by assisting and enrolling customers, troubleshooting issues as they arise, and ensuring all are updated and maintained
Process, verify, and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures, and Bank regulations
Generally meets customer's needs and expectations with other account services that present themselves
Ensure accurate and timely processing of daily items and official bank check processing
Assist with reconciling various internal bank and general ledger accounts
Assist with Visa Debit Card disputes and investigations while troubleshooting potential bank risk
Complies with Bank operations and procedures, including the Bank Secrecy Act
Follows attendance policies in compliance with the employee handbook
Maintains customer confidence and protects operations by keeping information confidential
Contributes to team effort by accomplishing related results as needed
Benefits
Paid time off
Desirable daytime work schedule
Comfortable and friendly work environment
Company
Farmers & Merchants Bank
Farmers & Merchants Bank is a financial firm that provides accounting, investment, debit card, and retirement savings services.
Founded in 1919
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Krebs, CPA
SVP/Chief Financial Officer
Chris Oswald
Executive Vice President - Chief Operations Officer
Recent News
2025-06-10
Company data provided by crunchbase