AMD · 10 hours ago
Operations Program Manager - Customer Program Management
Austin, TX
Full-time
Onsite
Mid, Senior LevelAMD is a company dedicated to building great products that enhance next-generation computing experiences. The Operations Program Manager will enable operational excellence and alignment across the Customer Program Management organization, supporting various customer segments and driving the execution of strategic objectives.
AI InfrastructureArtificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor
No H1B
Responsibilities
Establish and maintain a structured operating rhythm across all CPM segments (CSP/MDC, OEM, HPC)
Translate strategic objectives into clear execution plans with measurable outcomes and defined accountability
Drive process standardization and consistency across teams to ensure high operational predictability
Consolidate weekly CPM reports into a single, coherent view of customer account health, risk, and progress
Prepare and maintain executive-ready materials for customer reviews, internal business updates, and leadership briefings
Ensure the Director and CPM leadership team are fully prepared for key meetings with current data, context, and visuals
Own the structure, content, and cadence of organizational dashboards and trackers
Design and implement tools, workflows, and templates to enhance team efficiency and reporting accuracy
Use Power BI, JIRA, and Microsoft productivity tools (Excel, PowerPoint, SharePoint, Visio) to: Build and maintain dashboards for program and account metrics. Create detailed process flowcharts and data visualizations that clearly represent complex dependencies. Pool data from multiple sources to drive insights and enable concise, data-driven updates
Continuously identify opportunities to automate and improve data collection, analysis, and reporting
Partner with Engineering, Product Management, Operations, and Business Planning to ensure alignment on dependencies, deliverables, and escalation management
Track and drive closure of critical follow-ups, ensuring clear ownership and accountability
Support cross-cutting initiatives across multiple customer programs to ensure synchronized execution and consistent messaging
Support quarterly business and technical account reviews, planning sessions, and organizational metrics tracking with actionable data insights
Contribute to headcount, resource, and capital planning through accurate data consolidation and scenario modeling
Provide leadership-level summaries that distill complex program data into clear, concise, and decision-oriented updates
Qualification
Required
Bachelor's or master's degree in engineering, Computer Science, or a related technical discipline
Preferred
Proven experience in Program Management, Technical Operations, or Engineering Program Management, ideally in semiconductors, high-performance computing, or data center hardware
Proven experience using JIRA for program tracking and dependency management
Proven experience using Power BI for dashboarding, reporting, and executive summaries
Proven experience using Microsoft Office suite (Excel, PowerPoint, Visio, SharePoint) to build process maps, visualize complex data, and deliver concise reports
Strong analytical skills with the ability to consolidate large data sets into executive-level narratives
Excellent written and verbal communication skills; able to simplify complexity for diverse audiences
Experience collaborating across global teams and time zones
Technically adept with a strong understanding of hardware and software program lifecycles
Highly organized, process-driven, and detail-oriented
Comfortable in a fast-paced environment with shifting priorities and multiple stakeholders
Collaborative, disciplined, and dependable — a trusted operator who brings clarity to ambiguity
Calm under pressure, with a focus on solutions and outcomes
Benefits
AMD benefits at a glance.
Company
AMD
Advanced Micro Devices is a semiconductor company that designs and develops graphics units, processors, and media solutions.
Founded in 1969
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
OpenAIDaniel Loeb
2025-10-06Post Ipo Equity
2023-03-02Post Ipo Equity
2021-06-29Post Ipo Equity
Leadership Team
Lisa Su
Chair & CEO
Mark Papermaster
CTO and EVP
Recent News
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2026-01-23
2026-01-23
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