Credex Technology · 2 hours ago
Customer Service Representative
Oakland Park, FL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $19/hrCredex has been supporting customers across South Florida for over 17 years, and they are seeking a Customer Service Representative to join their team. The role involves answering inbound calls, assisting with payment reminders, guiding customers through the loan process, and collaborating with the team to ensure smooth operations.
Information Technology & Services
Responsibilities
Answer inbound calls from current customers with questions or concerns
Make outbound calls to assist with payment reminders and follow-ups
Help guide customers through their loan process with empathy and efficiency
Maintain accurate records and help troubleshoot any system or CRM issues
Support day-to-day admin tasks like file closing, title handling, and registration checks
Collaborate with the team to keep everything running smoothly
Follow up with potential customers to move them forward in the process
Qualification
Required
Fluency in English and Spanish is Essential
Bilingual: Fluent in English and Spanish
Comfortable using CRM systems (experience is a plus)
Great communication and active listening skills
Positive, team-first mindset
Ability to multitask and stay organized
Self-motivated and detail-oriented
Preferred
Spanish (Preferred)
English (Preferred)
Benefits
Supportive, close-knit team environment
Meaningful work helping people access financial solutions
Competitive salary and room to grow
Inclusive and diverse workplace where everyone is welcome
Company
Credex Technology
Credex Technology is a world-class provider of digital product engineering and information technology services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sumeet Jha
Co-Founder & CEO
Company data provided by crunchbase