Instacart · 4 hours ago
Senior Technical Program Manager, Caper Machine Learning
United States
Full-time
Remote
Senior Level
$214K/yr - $226K/yr
6+ years expInstacart is transforming the grocery industry by providing essential services that customers rely on for grocery delivery. They are seeking a Senior Technical Program Manager to lead complex machine learning and computer vision engineering programs, ensuring high-quality data pipelines and model deployment at scale while collaborating with various teams to drive execution and improve performance.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Own end-to-end execution of ML programs across data collection, labeling, training, evaluation, and on-device deployment—defining scope, milestones, risks, and success metrics tied to accuracy, latency, and in-store experience
Build and maintain cross-functional plans with computer vision/ML, Android, hardware, MLOps, data engineering, QA, and field operations; run cadences, surface tradeoffs, and drive on-time, high-quality releases
Lead data operations at scale, including in-store capture, synthetic generation, and third-party annotation—setting data quality bars, SLAs, and privacy standards in partnership with Legal and Security
Establish rigorous evaluation frameworks that connect offline metrics and on-device performance to business outcomes (e.g., recognition accuracy, shrink reduction, throughput), including pilots and A/B tests in stores
Drive deployment readiness and reliability: model packaging for edge devices, rollout plans, monitoring and alerting, incident response, and postmortems with clear, actionable follow-ups
Communicate program status and insights to stakeholders and executives; proactively manage dependencies and risks across a ~25-person cross-functional org and external vendors
Qualification
Required
6+ years of technical program management experience, ideally leading end-to-end ML/AI programs from data to production
3+ years working on computer vision or edge/on-device ML for embedded, mobile, or hardware-integrated products
Proven track record delivering 3+ production ML model releases or ML-powered features with measurable impact on product metrics
Bachelor's degree in Computer Science, Electrical/Computer Engineering, or a related technical field; or equivalent practical experience
Hands-on familiarity with the ML lifecycle, including data pipelines, labeling/annotation workflows, model training/evaluation, and MLOps/CI-CD for ML
Ability to query and analyze data using SQL and basic Python to validate assumptions and interpret model and product performance
Experience coordinating cross-functional teams of 10+ stakeholders, including external vendors, with strong risk, dependency, and change management
Excellent written and verbal communication skills, including executive-level reporting and decision facilitation
Willingness to travel to stores, labs, and partner sites as needed (up to 15%)
Preferred
Experience in retail technology, robotics, autonomous systems, or other physical AI domains
Knowledge of on-device inference optimization and tooling (e.g., TensorRT, Core ML, TensorFlow Lite) and performance tradeoffs on constrained hardware
Background establishing data quality standards and managing third-party labeling vendors at scale
Familiarity with privacy, security, and compliance considerations for in-store data collection (e.g., GDPR, CCPA)
Graduate degree in a relevant technical field
Experience integrating hardware components (cameras, depth sensors, scales) and leading calibration/validation workflows
Ability to create dashboards and operational telemetry for model and program health using tools like Looker, Mode, or similar
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
Crain's New York Business
2026-01-24
The Journal Record
2026-01-18
Company data provided by crunchbase