Trailer Park Group · 17 hours ago
Operational Community Manager FPS Gaming
United States
Full-time
Remote
Entry Level
$70K/yr - $80K/yr
1+ years expTrailer Park Group is an integrated creative agency focused on video game marketing. The Operational Community Manager will support the Mutiny team in managing day-to-day operations for clients’ social media accounts, overseeing content deployment, asset management, and community sentiment analysis.
Marketing & Advertising
Responsibilities
Manage the deployment and publishing of content across all social media platforms
Partner with lead CMs and Account team to ensure final assets are deployed correctly and on schedule
Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data
Maintains organization of all creative assets on the team’s internal servers and drives
Ability to QA assets and copy before reviews/final delivery
Share final assets and post copy to publishing tracker and regional teams once approved by client
Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker
Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting including, positive, neutral, and negative sentiment, common community FAQs and screenshots of community conversations
Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate
Monitor competitors, partners, and well-known creators for opportunities to engage or amplify
Qualification
Required
1-3 years of experience in supporting a Brand's social media account
1-3 years of community management experience, specifically deploying, scheduling, and managing a scheduling tool
Experience using and managing scheduling, deployment, and inbound comms within Sprinklr or a similar publishing tool
Impeccable attention to detail
Excellent communication skills
Collaborative mindset when partnering with clients, team members, key stakeholders, and senior managers
Some gaming experience and interest in the gaming space
Benefits
Unaccrued time off
Sick time
Paid company holidays
Medical/dental/vision insurance
Life insurance
Disability insurance
Maternity/paternity benefits
401(k) for regular full-time employees
Other perks
Bonus compensation
TPG Academy
Company
Trailer Park Group
Trailer Park Group is the industry leader in entertainment marketing and content production.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-11Private Equity
Leadership Team
Ian James Duncan
VP Ops | AI Architect
Recent News
Company data provided by crunchbase