Allied Universal · 2 days ago
Security Officer - Courthouse Lobby Desk
US-MD-Rockville
Full-time
Onsite
Entry Level
$21.45/hr - $21.45/hr
2+ years expAllied Universal is North America’s leading security and facility services company, and they are seeking a Security Officer for the Courthouse Lobby Desk in Rockville, MD. The role involves providing customer service, managing access control, monitoring security systems, and documenting incidents to ensure a safe environment for visitors and employees.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide customer service to visitors, employees, and vendors by following site-specific procedures and security-related policies at a government location
Operate the front desk access control process by greeting and screening visitors, verifying identification, issuing temporary credentials, and maintaining visitor logs
Monitor cameras, alarms, and other security-related systems from the front desk and communicate unusual activity to the appropriate personnel
Respond to incidents and critical situations in a calm, problem-solving manner, including initiating site emergency response notifications as directed by post orders
Answer phones, route calls, and coordinate with on-site departments and/or building management regarding access requests, deliveries, and general inquiries
Document and report incidents, observations, and service requests using written logs and electronic reporting tools in accordance with site policy
Control key, badge, and credential accountability when assigned, including tracking issuance and returns per site procedures
Support access management for scheduled meetings and high-traffic periods by organizing check-in flow and providing clear directions to authorized areas
Assist with maintaining front desk appearance and readiness by keeping required forms, signage, and communication equipment available for daily operations
Qualification
Required
Have 2+ years of security experience
Be 21+ years of age
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only
Preferred
Customer service experience is preferred
Be comfortable using a computer or tablet is preferred
Access control and/or badge experience is preferred
Benefits
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
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