Janus Henderson Investors · 5 hours ago
Fund Services - Ops Support Specialist
Denver, CO
Full-time
Hybrid
Entry, Mid Level
$85K/yr - $90K/yrJanus Henderson Investors is a company dedicated to helping clients achieve superior financial outcomes. The Ops Support Specialist role involves supporting project management activities, analyzing operational workflows, and implementing system enhancements to improve transfer agency operations.
Asset ManagementFinanceFinancial Services
Responsibilities
Participate in the review, testing, and implementation of system enhancements, upgrades, and process changes to ensure compatibility with transfer agency needs and operational best practices
Support project management activities by tracking deliverables, communicating project status, and collaborating with cross-functional teams to meet deadlines
Responsible for periodic performance and productivity reporting related to US Transfer Agency Operations
Assist with the rollout of new processes and technology, including user acceptance testing and documentation of changes
Assist with analyzing operational workflows and recommend technology solutions to automate manual tasks and increase process efficiency
Partner with management to prioritize and implement strategic initiatives based on data-driven insights
Communicate effectively with all levels of management and staff regarding operational changes, project updates, and quality feedback
Carry out other duties as assigned
Qualification
Required
Previous experience with process improvement, automation, and project management
Intermediate to advanced knowledge of Microsoft Excel
Understanding of fund processes, investment products, and financial markets
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Ability to build strong relationships and effectively work with internal and external stakeholders
Accountable, adaptable, and able to respond to changing business needs
Ability to work under pressure, meet tight deadlines, and perform both independently and as part of a team
Preferred
Microsoft Power BI, Power Query, Microsoft Co-pilot, JIRA and Snowflake experience
Previous experience in a Transfer Agency environment of a Fund Management company overseeing fund processes
Strong customer focus
Highly organized, confident, decisive and enthusiastic self-starter
Attention to detail
Benefits
Generous Holiday policies
Paid volunteer time to step away from your desk and into the community
Support to grow through professional development courses, tuition/qualification reimbursement and more
Maternal/paternal leave benefits and family services
Complimentary subscription to Headspace – the mindfulness app
Corporate membership to ClassPass and other health and well-being benefits
Unique employee events and programs including a 14er challenge
Complimentary beverages, snacks and all employee Happy Hours
Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool.
Competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits
Company
Janus Henderson Investors
Janus Henderson Investors is an asset management company that provides investment products and portfolio management services to its clients.
Founded in 2017
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
General Catalyst
2025-12-22Private Equity
2025-12-22Acquired
2017-05-30IPO
Leadership Team
Roger Thompson
Group CFO
Recent News
2026-01-24
2026-01-24
2026-01-22
Company data provided by crunchbase