CopperSmith® · 16 hours ago
Inside Sales Representative
Minneapolis, MN
Full-time
Hybrid
Entry, Mid Level
2+ years expCopperSmith® is the world’s finest purveyor of custom metalwork products, and they are seeking a detail-oriented Inside Sales Consultant. This role manages the full sales cycle, converting inbound demand into closed sales while ensuring a premium customer experience.
E-CommerceManufacturing
Responsibilities
Responds promptly and professionally to inbound phone, email, and web inquiries
Qualifies customer needs and recommends appropriate products, finishes, and custom options
Prepares accurate quotes, guides customers through the ordering process, and closes sales
Represents CopperSmith’s craftsmanship, quality, and premium brand values in every interaction
Maintains accurate customer records and pipeline activity within the CRM
Collaborates with engineering, production, and customer experience teams to ensure smooth order handoff
Supports trade and B2B clients with detailed product knowledge and project coordination
Consistently achieves monthly and quarterly sales targets
Manages multiple inbound opportunities efficiently using a structured sales process
Demonstrates high attention to detail, follow-through, and ownership
Qualification
Required
2–5+ years of experience in inside sales, inbound sales, customer service, or consultative selling roles
Strong communication skills with the ability to understand and explain technical or custom product details
Comfortable using CRM systems and digital sales tools
Positive vibes, customer-first mindset, and pride in representing a premium brand
Responds promptly and professionally to inbound phone, email, and web inquiries
Qualifies customer needs and recommends appropriate products, finishes, and custom options
Prepares accurate quotes, guides customers through the ordering process, and closes sales
Represents CopperSmith's craftsmanship, quality, and premium brand values in every interaction
Maintains accurate customer records and pipeline activity within the CRM
Collaborates with engineering, production, and customer experience teams to ensure smooth order handoff
Supports trade and B2B clients with detailed product knowledge and project coordination
Consistently achieves monthly and quarterly sales targets
Manages multiple inbound opportunities efficiently using a structured sales process
Demonstrates high attention to detail, follow-through, and ownership
Preferred
Experience selling premium products, home improvement items, or custom-made goods preferred
Benefits
Competitive compensation, commensurate with experience.
Competitive benefits.
Hybrid work schedule, with in-office collaboration days in Minneapolis.
Company
CopperSmith®
CopperSmith® is the world’s finest purveyor of custom metalwork products, including hood ranges, bath tubs, sinks, tables, and more.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
B
Brandon Jorgensen
Vice President, Controller
Ryan Grambart
Founder & President
Recent News
2025-12-22
2025-11-02
Company data provided by crunchbase