Los Alamos National Laboratory · 12 hours ago
Computing Systems Tec 5
Los Alamos, NM
Full-time
Onsite
Senior Level
6+ years expLos Alamos National Laboratory is a multidisciplinary research institution engaged in strategic science on behalf of national security. They are seeking a Computing Systems Technician to provide dedicated desktop support services to their customers in various locations across the laboratory, focusing on troubleshooting and resolving technical issues in a heterogeneous computing environment.
Security
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Experience administering, troubleshooting, and resolving operating system, hardware, and application issues on Microsoft Windows and Mac OS desktop administration
Installing, configuring, and troubleshooting desktop, workstations, and network issues in a heterogeneous environment
Support of Microsoft Windows systems, virtual desktop infrastructures (VDI), point to point and diskless architectures such as VMWare Horizon based clients in classified environments
Supporting customers on both the unclassified and classified environments
Experience with vulnerability remediation and system patching
Experience utilizing automated installation and configuration management tools
Experience utilizing a work ticket management system to distribute work, gather metrics, and efficiently respond to customer requests
Providing technical solutions to complex problems
Providing assistance and knowledge to peers
Mentoring and train fellow team members in basic Windows system administration
Demonstrated excellent customer service, exceptional work ethic and time management
Extensive experience interacting with customers and peers in a professional and responsive manner
Qualification
Required
Experience administering, troubleshooting, and resolving operating system, hardware, and application issues on Microsoft Windows and Mac OS desktop administration
Installing, configuring, and troubleshooting desktop, workstations, and network issues in a heterogeneous environment
Support of Microsoft Windows systems, virtual desktop infrastructures (VDI), point to point and diskless architectures such as VMWare Horizon based clients in classified environments
Supporting customers on both the unclassified and classified environments
Experience with vulnerability remediation and system patching
Experience utilizing automated installation and configuration management tools
Experience utilizing a work ticket management system to distribute work, gather metrics, and efficiently respond to customer requests
Providing technical solutions to complex problems
Providing assistance and knowledge to peers
Mentoring and train fellow team members in basic Windows system administration
Demonstrated excellent customer service, exceptional work ethic and time management
Extensive experience interacting with customers and peers in a professional and responsive manner
Position requires a High School diploma or equivalency and 6 years directly related experience; or; an equivalent combination of education and experience directly related to the occupation
Preferred
Active DOE L or Q clearance, or equivalent, transferable clearance
Experience mentoring IT team members
Applicable vendor certification (Microsoft, VMware, NetApp, CompTIA A+, CCNA)
Benefits
PPO or High Deductible medical insurance with the same large nationwide network
Dental and vision insurance
Free basic life and disability insurance
Paid maternity and parental leave
Award-winning 401(k) (6% matching plus 3.5% annually)
Learning opportunities and tuition assistance
Flexible schedules and time off (paid sick, vacation, and holidays)
Onsite gyms and wellness programs
Extensive relocation packages (outside a 50 mile radius)
Company
Los Alamos National Laboratory
Los Alamos National Laboratory, a multidisciplinary research institution engaged in strategic science on behalf of national security, is
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
US Department of EnergyU.S. Department of Homeland Security
2023-08-16Grant
2023-05-19Grant
2023-01-17Grant
Leadership Team
Alex Delaney
R&D Engineer, Detonation Science and Technology
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