Clevanoo LLC · 1 day ago
Support Technician
United States
Part-time
Remote
Mid LevelClevanoo LLC is seeking a Support Technician III to provide part-time system administration and technical support for its enterprise cloud-based safety and compliance system. This role focuses on administering the Cority GX2 platform and supporting the Occupational Health and Safety department.
Staffing & Recruiting
Hiring Manager
Maithili K
Responsibilities
Serve as a primary point of contact for internal customer inquiries related to system functionality and data
Perform routine system administration tasks within the Cority GX2 platform
Troubleshoot system issues and resolve user-reported problems efficiently
Perform quality control checks to ensure data accuracy and system integrity
Support reporting needs by retrieving and analyzing data from enterprise databases
Assist with safety, environmental, and quality-related modules including:
Safety incident tracking
Environmental waste management
ISO certification support
Document control
KPI reporting
Non-conformance tracking
Collaborate with internal stakeholders and follow established processes while also identifying opportunities for improvement
Qualification
Required
Experience providing technical or system support in an enterprise environment
Strong customer service skills with the ability to respond professionally to internal users
Comfort working with databases, data retrieval, and reporting
Proficiency with Microsoft Office tools (Excel required; Access a plus)
Ability to work independently, manage time effectively, and remain self-directed after training
Must successfully pass a Level 2 background check due to handling PII
Must reside in Austin, TX
Preferred
Experience administering or supporting Cority or similar EHS/enterprise SaaS platforms
Familiarity with reporting or BI tools (e.g., Power BI, Tableau)
Experience working in safety, environmental health, compliance, or quality management systems
Company
Clevanoo LLC
At Clevanoo LLC, we believe that great companies are built with great talent — and we make it our mission to connect them.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase