Crisis Prevention Institute · 14 hours ago
Director, Sales – New Business
United States
Full-time
Remote
Director/Executive
8+ years expCrisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training. The Director, Sales – New Business will lead a team of Sales Managers to drive new customer acquisition and revenue growth through innovative sales strategies and a focus on customer experience.
AssociationConsultingEducationHealth CareProfessional ServicesTraining
Responsibilities
Lead and inspire a team of high-performing new business sales managers, setting ambitious targets and cultivating a culture of relentless achievement
Design and execute game-changing sales strategies to accelerate new customer acquisition and drive revenue growth, leveraging creative prospecting to unlock new opportunities
Oversee the entire sales cycle - from first contact to lasting advocacy – delivering seamless customer experiences that convert prospects into passionate CPI champions
Track and elevate key performance metrics, continuously refining tactics to optimize prospecting, qualification, and conversion rates
Champion proactive revenue streams and drive CPI’s financial strength with strategic foresight
Deliver cutting-edge sales training and development programs, empowering the team with advanced skills and the confidence to excel and grow
Foster a vibrant, collaborative, and competitive team environment that sparks innovation and accelerates results
Build strong cross-functional alliances with marketing, finance, product development, customer care, training, and other departments – amplifying new initiatives, product launches, and customer delight
Serve as the trusted escalation point for key customers, nurturing enduring relationships and resolving complex challenges with agility and care
Represent CPI at industry events, conferences, and forums, expanding the company’s influence and cultivating strategic partnerships
Stay ahead of market trends and competitive shifts, proactively adapting strategies to seize emerging opportunities and keep CPI at the forefront
Drive continuous innovation in new business acquisition, process optimization, and technology adoption, relentlessly pursuing greater efficiency and effectiveness
Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
Perform other position-related duties as assigned
Qualification
Required
Bachelor's degree in business, marketing, or related field
Eight years or more of work experience in sales, including a minimum of three years leading and inspiring high-performing new business sales teams to achieve exceptional results
Demonstrated success in building and developing teams that consistently reduce churn, grow share-of-wallet, and protect profitability, delivering outstanding performance year after year
Deep experience in leveraging sales technology, including customer relationship management (CRM) systems, to drive team effectiveness and accelerate growth
Proven ability to design, teach, and implement scalable, repeatable sales methodologies that empower teams and fuel sustainable, long-term success
Outstanding team-building skills with a proven ability to attract, develop, and retain top talent – creating a high-performing team that consistently delivers outstanding results
Inspirational leadership skills, empowering individuals through effective delegation and trust, while fostering autonomy and accountability to achieve ambitious goals, and overcoming challenges
Strong business acumen and strategic vision, enabling decisive action and innovative thinking to navigate complex business environments and drive organizational success
Exceptional interpersonal abilities, including negotiation, persuasive communication, and active listening, to build strong relationships and drive collaboration both within and outside the organization
Advanced analytical and problem-solving skills, with the ability to leverage data to guide decision-making and optimize processes for maximum impact
Unwavering commitment to delivering exceptional customer experiences, with a customer-centric mindset that drives satisfaction and loyalty
Adaptability and resilience in dynamic environments, thriving amid shifting priorities and evolving business needs
Preferred
Experience in sales within the professional education, healthcare, or human services industries, offering unique insights and perspectives that enrich CPI's approach to account management
Benefits
Annual company performance bonus
Comprehensive benefits package
401k
PTO
Health & Wellness Days
Paid Volunteer Time Off
Continuing education and training
Paternity Leave
Company
Crisis Prevention Institute
Crisis Prevention Institute provides training and consulting in behavior management and dementia care for human service professionals.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$435MKey Investors
Millpond Equity Partners
2024-04-22Debt Financing· $435M
2019-10-15Acquired
2011-11-01Private Equity
Leadership Team
Megan Sprangers
Vice President of Product & Design
Kirsten Kessler
Chief Growth Officer
Recent News
Canada NewsWire
2025-12-02
Company data provided by crunchbase