Rubrik · 8 hours ago
Customer Support Internship, Summer 2026
Morrisville, NC
Internship
Onsite
Intern
$30/hr - $35/hr
Start in 2026 SummerRubrik is on a mission to secure the world’s data, providing organizations with resilience against cyberattacks and operational disruptions. The Customer Support Engineer Internship Program offers upcoming graduates hands-on experience in technical support operations, where they will assist in deploying and troubleshooting customer issues while collaborating with experienced engineers.
Cloud ComputingCloud Data ServicesData ManagementInformation TechnologySecuritySoftware
No H1B
Responsibilities
Learning Rubrik’s products and technologies through training and hands-on experiences
Assisting in deploying and troubleshooting common customer issues in a lab environment
Collaborating with experienced Customer Support Engineers during simulations to develop communication and problem-solving skills
Operating within Rubrik’s CRM platform according to organizational standards
Gaining familiarity with case management processes, troubleshooting workflows, and documentation
Completing training via Rubrik University and contributing to process improvements where needed
Qualification
Required
Education: Pursuing an AAS or BS degree in Computer Science, Information Technology (IT), Cybersecurity, Networking/Infrastructure, CIS, Business Administration, or related fields
Graduation Date: Expected completion in December 2026 or Spring 2027
Availability: Ability to commit full-time to a 12-week internship program in the Morrisville, North Carolina Office
Work-authorization: U.S. citizenship and residency on U.S. soil required
Preferred
Interest in enterprise-level technical support and understanding how Support Organizations operate
Strong desire to learn and apply troubleshooting techniques to resolve deep technical issues
Ability to follow processes and collaborate with teams to improve workflows
Problem-solving skills with attention to detail and eagerness to explore new technologies
Motivated to work hands-on in a lab environment to diagnose and simulate customer scenarios
Driven to work hands-on in a lab environment to diagnose, simulate, and resolve complex customer scenarios
Excellent communication skills and a willingness to provide feedback for continuous improvement
Benefits
Access to free mental health services
Lunch stipend
Optional 401K benefits
Company-wide intern presentations
Intern swag
Company
Rubrik
Rubrik is a data security platform that delivers cyber resilience, cyber posture, and cyber recovery solutions.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.55BKey Investors
MicrosoftMeros Equity Global ManagementBain Capital Ventures
2025-05-11Post Ipo Debt· $1B
2024-10-08Post Ipo Secondary
2024-04-25IPO
Leadership Team
Arvind Nithrakashyap
Co-Founder and CTO
Filip Verloy
CTO EMEA & APJ Rubrik X
Recent News
Help Net Security
2026-01-23
2026-01-22
LogisticsGulf
2026-01-20
Company data provided by crunchbase