Piper Companies · 15 hours ago
Senior System Analyst, Policy Administration
Raleigh, NC
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $120K/yr
4+ years expPiper Companies is seeking a Senior System Analyst, Policy Administration for an insurance technology team in Durham, NC. The Senior System Analyst will analyze system behavior, document technical requirements, support SDLC activities, and serve as the primary technical point of contact for the Policy Administration platform.
Management Consulting
Responsibilities
Analyze Policy Administration system components and recommend enhancements or modernization opportunities
Create detailed technical requirement documentation, user stories, and process flows
Collaborate with developers, testers, product owners, and vendor partners to support product changes and system configuration
Investigate production issues, perform root‑cause analysis, and drive resolution
Query SQL databases to validate system behavior and troubleshoot data issues
Support functional testing, UAT activities, and deployment readiness
Develop SOPs, training documents, and end‑user materials for new functionality
Maintain comprehensive, high‑quality system documentation
Serve as the primary technical contact for issues related to the Policy Administration platform
Analyze data feeds, system defects, and cross‑system dependencies to support ongoing enhancements
Qualification
Required
Bachelor's degree in Computer Information Systems, Information Technology, or related field
4+ years of Systems Analyst experience (not Business Analyst experience)
Strong insurance background with hands‑on Policy Administration experience
SQL skills including querying, troubleshooting, and validating system behavior
Experience translating business requirements into detailed technical specifications
Prior experience supporting insurance administrative platforms or annuity/life insurance products
Strong communication, analytical, and problem‑solving skills
Ability to manage multiple priorities, deadlines, and production‑critical issues
Highly organized with the ability to maintain documentation and collaborate across technical teams
Must be eligible to work in the United States
Benefits
10% bonus
7.5% long‑term incentive plan
Full benefits package including medical, dental, vision, 401(k), PTO, and sick leave as required by law
Company
Piper Companies
At Piper, we obsess about the success of our customers and consultants.
501-1000 employees
H1B Sponsorship
Piper Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Justin Jordan
Founder and Chairman
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