Texas Department of State Health Services · 20 hours ago
Data Request Coordinator
Austin, TX
Full-time
Hybrid
Senior Level
$4,263.16/mo - $5,521.16/moThe Texas Department of State Health Services is dedicated to public health and seeks a Data Request Coordinator for their Vital Event Data Management team. This role involves advanced program planning, development, and analysis of data release procedures, serving as the primary coordinator for data requests and ensuring efficient operations.
Health Care
No H1B
Responsibilities
Collects, organizes, analyzes, and prepares materials in response to VEDM data release requests. Serves as primary coordinator and point of contact for VEDM data requests, IRB and CORPD applications. Review and process IRB and CORPD applications, MOUs and DUAs and recommend revisions as needed. Evaluate and prioritize request for data received through the VEDM email box and assigns to staff for processing. Tracks progress of VEDM data release requests. (40%)
Reviews data release operations, identifies areas needing change, and develops plans to improve release of VEDM data. Review and evaluate data release methods, outputs, activities, and trends to identify gaps in resources and recommend and implements improvements to resolve technical problems. Calculates and disseminates performance measures related to VEDM data releases. Utilizes performance measures to recommend appropriate operational and process changes. Utilizes software programs necessary to document and track performance measures, such as Microsoft Word, Excel, and Access. (35%)
Respond to requests for health-related data, particularly complex research requests. These requests may be generated from telephone conversations, written correspondence, or office visits. Manipulate, query and link large databases to respond to requests. (20%)
Performs other duties as assigned. (5%)
Qualification
Required
Experience tracking requests, customer inquiries, or providing customer service
Experience working with protected health information, personal identifiable data, or other sensitive data
Experience using Microsoft Excel
Experience communicating with stakeholders, government officials and the general public
Knowledge of secure handling of confidential data
Knowledge of statutes, rules, and policies
Knowledge of business process improvements and programmatic quality control procedures
Knowledge of principles and practices of public administration and management
Knowledge of project management principles and tools
Knowledge of program planning, implementation, and analysis
Skill in oral and written communication
Skill in developing and teaching training sessions for adult learners and providing consultation services
Excellent customer service skills
Ability to manage program activities and establish program goals and objectives
Ability to effectively interact, and communicate with partners, customers, stakeholders, and wide variety of audiences
Ability to work in a team environment
Benefits
Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS)
Company
Texas Department of State Health Services
Texas Department of State Health Services focuses on public health to promote and protect the health of Texans & their communities.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Carolyn Barrett
Senior Advisor to DSHS CFO
Christy Havel Burton
Chief Financial Officer
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