Hidden Level · 16 hours ago
Systems Administrator
Syracuse, NY, US
Full-time
Hybrid
Senior Level
$72K/yr - $82K/yr
5+ years expHidden Level is transforming airspace safety with innovative, scalable drone detection and airspace technology. We are seeking a Systems Administrator to own and maintain the configuration, reliability, and operational integrity of our IT systems, platforms, and endpoints.
AerospaceNational SecurityRemote SensingSoftware
No H1B
U.S. Citizen Only
Responsibilities
Own and manage the configuration, operation, and lifecycle of computer systems and services across on-premises and cloud-based environments
Implement, maintain, and govern desktop and laptop system configurations aligned with established standard and security baselines
Administer system configuration and management platforms, including defining standard configurations, and maintaining documentation, and enforcing operational consistency
Implement and maintain system configurations related to access control, patching and updates, endpoint protection tooling, and system hardening
Administer the Microsoft 365 environment with a strong emphasis on Microsoft Intune, including endpoint configuration, device compliance, policy enforcement, application deployment, and lifecycle management
Support and administer Microsoft 365 services including identity, Exchange, Teams (video and voice), SharePoint, and collaboration tools
Administer asset and endpoint management tools, including device inventory, configuration enforcement, lifecycle management, and decommissioning
Deploy, administer, and maintain physical and cloud-managed servers and virtual machines
Monitor system health, performance, and availability, responding to operational issues to ensure reliable service delivery
Serve as a technical escalation point for the Helpdesk, supporting complex issues, root cause analysis, and long-term remediation
Partner with engineering, operations, and business teams to support department-owned systems and deliver cross-functional technical projects
Contribute to system improvements, standardization efforts, and operational maturity initiatives
Maintain and improve IT documentation, procedures, and operational runbooks
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field preferred; equivalent experience accepted
5+ years of hands-on systems administration experience owning server, platform, and endpoint configurations
Experience managing systems across the full lifecycle, from deployment through decommissioning
Hands-on experience administering Windows 10/11, Windows Server, and macOS, with working knowledge of Linux
Hands-on experience administering Microsoft Intune, including endpoint configuration, compliance, application deployment, and policy management
Experience administering Microsoft 365 services, including identity, messaging, collaboration, and productivity platforms
Working knowledge of cloud platforms, including compute, identity, and application integration
Experience using PowerShell and other scripting or automation tools
Preferred
Experience supporting systems in regulated or security-sensitive environments
Experience with systems standardization, automation, and configuration management practices
Knowledge of backup, recovery, and operational resiliency concepts
Experience supporting engineering, manufacturing, or R&D-focused organizations
Demonstrated curiosity and willingness to learn new tools, platforms, and best practices
Benefits
Health insurance
Paid parental leave
Flexible time off
401(k) with employer contributions
Life insurance
Disability insurance
Potential stock options
Company
Hidden Level
Hidden Level provides airspace monitoring and drone detection technologies for infrastructure and address national security threats.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$130.86MKey Investors
DFJ GrowthU.S. Department of DefenseOne 9 Investments
2025-02-03Series C· $65M
2024-08-01Series B· $35M
2023-05-22Grant· $10M
Leadership Team
J
Jeffrey Cole
CEO
Gary Dominicos
Retired
Recent News
streetwisereports.com
2025-08-05
Company data provided by crunchbase