University of California, San Francisco · 11 hours ago
Clinical Operations Specialist
San Francisco, CA
Full-time
Hybrid
Senior Level
5+ years expThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research and excellence in patient care. The Clinical Operations Specialist is responsible for coordinating and monitoring operations of ambulatory care clinics, analyzing clinical coverage needs, and implementing process improvements to enhance efficiency and productivity in the Anesthesia Department.
AssociationBiotechnologyEducationMedicalPharmaceutical
Responsibilities
Applies extensive knowledge of ambulatory care clinics clinical, regulatory, and operational practices to improve access efficiency and productivity
Coordinates and monitors operations of ambulatory care clinics in conjunction with Nurse Manager and Medical Directors
Implements projects of large scope and high degrees of complexity
Analyzes and determines clinical coverage needs of Parnassus, Mission Bay, and Mt. Zion Hospital Operating Rooms, the Orthopedic Institute, and all off-site Anesthesia sites, in both operating and non-operating locations
Analyzes staffing availability data and develops staffing of more than 298 Anesthesiologists
Coordinates with individuals charged with CRNA and clinical residents to ensure appropriate coverage is provided for several specialty services
Identifies, analyzes and resolves staffing conflicts; provides notice to principals regarding amendments and modifications
Ensures faculty are scheduled accordingly to their clinical requirements as established by their annual contracts
Assesses, identifies, and implements process improvements and AI or other automation opportunities for the clinical operations workflows
Collaborates with clinical and administrative professionals within the Anesthesia Department and across other parts of the UCSF enterprise
Reports directly to the Director of Clinical Operations with close working partnerships with the Vice Chairs of the Department of Anesthesia
Qualification
Required
Bachelor's degree in related area and / or equivalent experience / training
Minimum 5 years of related experience
Experience with QGenda platform for scheduling and reporting functions
Prior working knowledge of the EPIC (Apex) system
Experience with and knowledge of software development, automation of workflows and or computer science background/education/training
Advanced understanding of medical terminology and maintains a broad range of clinical expertise in theory and best practices of clinic practice area
Skills in data management
Proven ability to apply knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments to assess and monitor clinic operations to recommend improvements in clinic processes
Advanced communication skills; includes verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills
Demonstrated ability to clearly and concisely communicate about clinic operations and advocate for clinic
Advanced interpersonal skills. Skills to work collaboratively; coordinate and integrate with others throughout the organization
Successful experience working with people with a wide range of backgrounds and skills
Advanced organizational and complex project management skills
Ability to lead a team, prioritize personal and team tasks and see projects through from inception to completion on schedule
Exceptional customer service, analytical, planning, problem-solving, interpersonal and team-building skills
Ability to effectively persuade and negotiate results in complex situations
Ability to perform all commonly applicable functions in the Microsoft Suite
Advanced knowledge of organization's relevant healthcare and clinic operations information technology, including billing systems and medical record documentation
Ability to teach others
Proficiency in QGenda scheduling platform
Excellent mathematical, analytical and communication (verbal and written) skills
Preferred
Master's degree
Proficiency in FileMaker Pro
Experience working in an Academic Medical Center and the Surgery/Anesthesia Departments
Experience with provider scheduling, preferably in Anesthesia or Surgical Specialties
Advanced knowledge of data analysis, research and reporting, particularly methods used in ambulatory care clinics
Advanced knowledge of the clinical and operational implications of ambulatory care clinic practice management including patient care workflows and processes
Company
University of California, San Francisco
University of California, San Francisco is an educational institution that focuses on medical courses.
10001+ employees
H1B Sponsorship
University of California, San Francisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (365)
2024 (342)
2023 (308)
2022 (306)
2021 (241)
2020 (268)
Funding
Current Stage
Late StageTotal Funding
$52.45MKey Investors
California Institute for Regenerative MedicineBaldrick's FoundationNational Institute on Aging
2025-01-30Grant· $11.9M
2023-11-21Grant
2023-10-03Grant
Leadership Team
Pamela Hudson
Chief Operating Officer | Center for Digital Health Innovation
Jimmie Ye
Professor
Recent News
2026-01-13
2026-01-06
2026-01-05
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