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State of Missouri · 6 hours ago

Quality Programs Administrative Support Assistant - Statewide

Missouri, United States

Full-time

Onsite

Mid, Senior Level

1+ years exp

The State of Missouri is dedicated to the prevention and treatment of mental illness and developmental disabilities. They are seeking a Quality Programs Administrative Support Assistant to provide independent office support for the Clinical Operations (Nursing) statewide team, involving complex clerical functions and data management.

AgricultureGovernmentInformation Technology

Responsibilities

Carries out assigned responsibilities independently for the Clinical Operations (Nursing) statewide team

Ability to enter data into the Mortality Review system

Email correspondence with service providers for findings from the Mortality Review process

Enter, track, and resolve plans of action in the Event Management & Tracking (EMT) system and the Integrated Quality Functions Database for the Mortality Review process

Assist with monitoring the team's shared mailboxes (HRST mailbox, med aide)

Assist with processing Do Not Resuscitate, Alternative to Cardiopulmonary Resuscitation, and hospice orders

Types, redacts, and edits a variety of material and review Word and PDF documents for accuracy and completeness

Composes routine correspondence, proofreads and/or finalizes letters, memorandums, reports, or other documents for approval

Assist with accessing data from Tableau and the HRST systems for the Clinical Operations (Nursing) Leadership for quality monitoring

Schedule rooms for scheduled meetings when meetings are in person

Schedule meetings on Microsoft Teams for the nursing team's virtual, statewide meetings

Attend meetings and transcribe minutes for the nursing team

Department performance expectations have been outline in the revised 2018 Employee Handbook

Good organization, analytical, and decision making skills, ability to work with a variety of providers and co-workers and build relationships with them, knowledge of DD/DMH vision, guidelines, Department Operating Regulations, Code of State Regulations

Enter, update, and/or retrieve information from Microsoft Office Suite Programs. Develop and maintain Excel spreadsheets and Access databases

Comprehensive knowledge of office practices and procedures, grammar, composition, spelling, and math

Ability to type accurately, apply and interpret agency policies and procedures. Ability to operate standard office equipment. Ability to prepare and maintain complex records and reports. Develop and maintain filing systems both hard copy and excel trackers

Ability to review documents for accuracy and completeness

Ability to scan in documents and save to electronic files. Ability to draft or respond to encrypted emails. Communicate in writing or verbally with individuals, Providers, co-workers, and/or supervisors utilizing agency forms, computer programs and email as required

Attend and pass annual refresher classes provided through MO Learning

Follow CSR's, Departmental Operating Regulations, and Division Guidelines

Reads and follow directions

Possess adequate vision and hearing for the position

Able to perform physical requirements including, but not limited to: frequent standing, sitting, stooping, kneeling, or crouching; regular walking, talking, hearing, reaching with hands and arms (including above head); occasional climbing of stairs or balancing

Lift at least 20 lbs

May be required to travel to/from DMH facilities. Required during work week and may include numerous locations

Attends work according to facility policies in order to ensure adequate staff coverage

Qualification

Microsoft Office SuiteData entryEvent Management & TrackingTableauExcel spreadsheetsOrganizationAnalytical skillsProofreadingDecision makingCommunication skills

Required

1-3 years of relevant experience

Good organization, analytical, and decision making skills

Ability to work with a variety of providers and co-workers and build relationships with them

Knowledge of DD/DMH vision, guidelines, Department Operating Regulations, Code of State Regulations