Cypress HCM · 3 hours ago
Program Manager, Integrated Operations PMO
Santa Clara, CA
Contract
Onsite
Mid, Senior Level
$75/hr - $98.59/hr
4+ years expCypress HCM is seeking an experienced Program Manager specializing in Finance and ERP transformation to join their Integrated Operations PMO. This role is responsible for delivery across planning, design, testing, and governance of large-scale ERP initiatives, ensuring effective execution and stakeholder alignment throughout the transformation process.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Program & Integrated Planning: Own the integrated program plan and cutover timeline, aligning release windows, SAP go-lives, SIT/UAT cycles, environment freezes, and hypercare across multiple vendors and platforms. Working with business partners to ensure a single, trusted timeline so business teams are not reconciling conflicting dates across partners (e.g., IBM, Graphite, Vertex, Allocadia, Workday)
Cross-Vendor & Partner Coordination: Drive day-to-day coordination across system integrators and SaaS vendors, proactively resolving issues related to payment methods, bank keys, tax codes, regions, cost centers, and master data. In addition to acting as the primary execution lead so the business is not forced into constant go-between or escalation roles
Governance, RAID, and Decision Management: Run a disciplined RAID (Risks, Assumptions, Issues, Dependencies) process with a single source of truth (JIRA or equivalent) in alignment with PMO centralization to ensure critical decisions (e.g., payment method strategy, delivery address handling, company code/plant rules, system interaction models) are formally documented and not re-litigated later
Testing, Cutover, and Release Discipline Define and enforce SIT/UAT governance, including ownership of test scripts, test data, defect triage, retesting, and go/no-go criteria. Working alongside vendors to validate complete fixes and regression testing before business retesting begins. Drive governance for cutover planning and execution, including runbooks, sequencing, and escalation during go-live
Scope, Priority, and Delivery Management: Protect business priorities by clearly distinguishing must-have for go-live capabilities from post-go-live enhancements. Demonstrate the ability to push back on mid-stream scope expansion and make trade-offs explicit to leadership
Data Quality & Readiness: Coordinate data remediation and readiness workstreams (supplier cleansing, tax IDs, bank formats, region mapping, cost center roll-ups, supplier uploads) and ensure the business validates business rules, not raw files or reconciliations
Stakeholder Engagement & Change Readiness: Own communication cadences, including leadership updates, decision summaries, weekly change highlights, and aligned tooling (Slack, Zoom, JIRA). Including driving stakeholder readiness through focus groups, office hours, training, and updated materials for buyers, approvers, and requesters. Which will also require a clear partnership with change management teams to clearly communicate impacts (e.g., differences from legacy systems, cutover behavior, supplier dependencies)
Escalation & Leadership: Own escalation paths to vendor leadership and internal executives when delivery, quality, or timelines are at risk. Ensure timely delivery and relevant steering-committee materials and recommendations grounded in facts and trade-offs
Qualification
Required
4-6+ years of experience in program/project management with direct focus on ERP transformation for enterprise initiatives
Proven ability to drive multi-phase S/4HANA or similar ERP projects end-to-end (Plan – Build – SIT/UAT – Cutover – Hypercare)
Strong knowledge of indirect procurement, AP, GL, tax, banking, master data well enough to challenge designs and spot downstream impacts (e.g., payment methods, bank keys, tax codes, cost centers, plants)
Can navigate internal stakeholders (Finance, Tax, Treasury, FP&A, IT, Sourcing) and get to decisions without the business having to mediate
Experience with multi-system integrations (CPI or similar middleware, vendor master, PR/PO flows, tax engines) and can drive data-quality workstreams (regions, bank formats, tax IDs, supplier cleansing)
Has built and run SIT/UAT strategies, defect triage, regression planning, and cutover runbooks for ERP go-lives
Hands-on with JIRA, structured RAID logs, and collaborative tooling (GDrive, Sheets, Slack/Zoom) in an agile/iterative delivery model
Highly analytical, execution-focused, and detail-oriented, with ability to manage competing priorities under tight deadlines
Strong organizational, facilitation, and communication skills with ability to engage stakeholders at multiple levels
Preferred
Project Management certification (PMP, CAPM) preferred
Familiarity with Agile/Scrum practices and change management principles is a plus
Company
Cypress HCM
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lillig
CEO
Philip Oommen
CFO
Company data provided by crunchbase