Marriott International · 21 hours ago
Manager, Cobrand Capabilities and Operational Excellence
Bethesda, MD
Full-time
Hybrid
Mid Level
$93K/yr - $120K/yr
4+ years expMarriott International is the world’s largest hotel company, and they are seeking a Manager for Cobrand Capabilities and Operational Excellence. This role is critical for developing and implementing data and technical solutions that enhance card-member acquisition and improve customer experience, while overseeing IT and data operations and driving continuous improvement.
LeisureTourismTravel
Responsibilities
Drive execution of day-to-day iT operations by working closely with the bank partners, Cobrand marketing teams, and IT partners
Collaborate with cobrand marketing team regarding upcoming initiatives
Own the relationship with Cobrand stakeholders to ensure the setup, monitoring, and maintenance of information flow to enable the best customer / marketing experience for cardmembers
Provide project management of IT operations and data management activities to ensure organization and alignment of required activities by stakeholders
Deliver strategy and thought leadership for iT operations and data management issues and develop and execute action plans to address gaps
Provide continuous process improvement to ensure that Cobrand IT and data activities are meeting key metrics for success
Present updates to leadership on activity successes, issues, and action planning
Primary liaison with Serving team and resolution of customer-related issues
Timely responses to compliance related concerns that meet bank partners SLAs
Qualification
Required
4-year degree from an accredited university in Business Administration, Marketing, Information Technology or related professional area
4+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance
2+ years of project management experience
Preferred
Strong verbal and written communication skills
Experience with Excel and analyzing data from multiple sources
Experience tracking day to day IT activities through systems, ie Jira
Benefits
401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Coverage for medical
Dental
Vision
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Disability insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Educational assistance
Paid sick leave
0.077 PTO balance for every hour worked
Minimum of 9 holidays annually
Company
Marriott International
Marriott International, Inc.
10001+ employees
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
Anthony Capuano
Chief Executive Officer
Naveen Manga
Global Chief Technology Officer
Recent News
IndiaTimes
2025-11-12
2025-11-09
Company data provided by crunchbase